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65 Reviews of Royal Automotive - Service Center
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January 05, 2021
Ralph is always professional and quick to get back with solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become terribly expensive. I hope Ralph will be there for many years to come. I look forward to future service with Ralph! More
by meyers6
Employees Worked With
Not there anymore.
Helpful December 31, 2020
The dealership is great and the service department always produces on their work ,word and service. Chris always will call and inform me the status of my truck. produces on their work ,word and service. Chris always will call and inform me the status of my truck. More
by Jroberts7717
Employees Worked With
December 31, 2020
I always have great service at Royal GMC. Brandon was knowledgeable and courteous. My truck was repaired to my satisfaction. The employees in the service department are always friendly and efficient. knowledgeable and courteous. My truck was repaired to my satisfaction. The employees in the service department are always friendly and efficient. More
by york
Employees Worked With
Brandon
December 30, 2020
This was the worst service experience we have ever had. We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, I had them pull it around and we left.the excuse were they were busy. Yet, there were 2 people there in front of us. One left, the other one was there for a major repair. More
by oneroxys
December 21, 2020
Always provides great serviceThe entire team is helpful Always provides great service The entire team is helpful and team players Car was washed unexpectedly It was extremely easy It was scheduled very Always provides great service The entire team is helpful and team players Car was washed unexpectedly It was extremely easy It was scheduled very quickly More
by bk
Employees Worked With
December 18, 2020
Service was great!Happy with technicians! Service was completed in a timely manner and I was satisfied with the quality of the service . I would recommend your service dept to others. completed in a timely manner and I was satisfied with the quality of the service . I would recommend your service dept to others. More
by bteam
Employees Worked With
Ralph
December 16, 2020
Have used service with Royal Automotive for many years and have very pleased with the service and the employs who I have interacted with. Thanks John B Ballard and have very pleased with the service and the employs who I have interacted with. Thanks John B Ballard More
by balla2590350
Employees Worked With
Volvo Service
December 15, 2020
The service department is the best. And, Martin Smith is the best EVER service manager. Always available, reasonable prices, and all round great service. Can't say enough great things about them. Don't h the best EVER service manager. Always available, reasonable prices, and all round great service. Can't say enough great things about them. Don't hesitate to take your vehicle there for service!!! More
by ncd
Employees Worked With
Martin Smith, Service Manager
December 10, 2020
I had a good experience with the service department. In and out in about an hour. I needed a emergency computer upgrade. They didn’t hesitate to work me in. and out in about an hour. I needed a emergency computer upgrade. They didn’t hesitate to work me in. More
by VW
Employees Worked With
Will McCoy
December 09, 2020
There service & sales departments have always gone well beyond the norm John Hurd the service coordinator that handled my appointment today was extremely helpful & courteous beyond the norm John Hurd the service coordinator that handled my appointment today was extremely helpful & courteous More
by gene7451
