Royal Buick GMC of Tucson

Once Nick took over everything went smooth and I felt like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from a like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from anyone. Finally I went to the dealership and me with a new salesman who didn’t tell me that the forever warranty was not for vehicles over 80000 miles. That was basically a selling point of getting a vehicle with 90000 miles, but I was already in the buying process with Nick at that point. He handled it diplomatically and offered me a free oil change. Nice- but doesn’t exactly cover my car like the forever warranty. During trying to work numbers with the other sales person it got very frustrating as I felt I was being pushed into a monthly payment when all I wanted to know were the bottom line numbers. I kept explaining that I’m not worried about getting financed but I believe they wanted to push the gm financial financing. Being so far in it Nick was open and explained a lot. He went over the vehicle with me and managed to work with my timeline of getting the truck as it still had to go through inspection. More

Jose has helped me realize my dream. Amazing customer service, very patient. Jose has answered every question I had, took his time setting me up with the best deal and has been supportiv Amazing customer service, very patient. Jose has answered every question I had, took his time setting me up with the best deal and has been supportive even after the purchase. He is always available for a follow up and any question I have. 10/10 recommend! Thank you, Jose! More

This is my eighth purchase from the Royal family of dealerships. I’ve purchased vehicles for business and personal use. Nick Traynor was very attentive, professional, and personable. dealerships. I’ve purchased vehicles for business and personal use. Nick Traynor was very attentive, professional, and personable. More

Omer was a wonderful salesman to work with. He made everything easy and clear and answered any and all of my questions. I would recommend him to anyone needing a new vehicle! He made everything easy and clear and answered any and all of my questions. I would recommend him to anyone needing a new vehicle! More

I fell in love with a truck after the first test drive but wanted to look around more to make sure it was the right choice. Our salesman Nick allowed us the time but still kept in touch. He worked with ou but wanted to look around more to make sure it was the right choice. Our salesman Nick allowed us the time but still kept in touch. He worked with our budget, provided his knowledge, and guided us through the process with patience. Great dealership and a great guy. Go see Nick at royal Buick at the Tucson auto mall if you’re looking for a truck! More

Thank you Jay Rau and Justin Smith! Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car. More

Kevin Cravo has always taken care of my family and friends. The level of service provided by Royal, the sales associates we’ve worked with, the members of management, and Kevin is exactly why over the friends. The level of service provided by Royal, the sales associates we’ve worked with, the members of management, and Kevin is exactly why over the past decade myself, my family, and friends refuse to purchase a car from anywhere else. Between myself, my wife, sister, parents, and friends we have purchased almost 20 vehicles and counting with more to come in the future! More

Second vehicle I’ve bought from Nick Traynor, and once again, it was an awesome experience. He makes the whole process easy, straightforward, and honestly fun. Never pushy, always informative, and genuine again, it was an awesome experience. He makes the whole process easy, straightforward, and honestly fun. Never pushy, always informative, and genuinely excited right alongside you. He was almost as hyped about my Tacoma as I was, which should tell you everything you need to know. I’ll definitely keep going to Nick for any future vehicle purchases! More

Second vehicle I’ve bought from Nick Traynor, and once again, it was an awesome experience. He makes the whole process easy, straightforward, and honestly fun. Never pushy, always informative, and genuine again, it was an awesome experience. He makes the whole process easy, straightforward, and honestly fun. Never pushy, always informative, and genuinely excited right alongside you. He was almost as hyped about my Tacoma as I was, which should tell you everything you need to know. I’ll definitely keep going to Nick for any future vehicle purchases! More

Jake was great to work with and made the process easy. Communication was excellent and follow up was strong. Communication was excellent and follow up was strong. More