Royal Buick GMC of Tucson

Thank you! No gimmicks friendly staff and great prices and you were straight forward with what you could or couldn't do for me which I appreciated. love my new c No gimmicks friendly staff and great prices and you were straight forward with what you could or couldn't do for me which I appreciated. love my new car! Thank you! More

This was a great adventure We couldn't be happier with our experience at Royal Cadillac in Tucson. Patty Loster, our Sales Consultant was absolutely the best. Our "walk thru" We couldn't be happier with our experience at Royal Cadillac in Tucson. Patty Loster, our Sales Consultant was absolutely the best. Our "walk thru" with Fernando Rodriguez to familiarize us with the vehicle was top notch. We highly recommend Royal of Tucson. More

Premier Customer Service Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great expe Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great experience. More

Cadillac I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I pref I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I prefer a women's separate bathroom which is free of drips, and has soap. My salesman was a nice guy but needs to tighten up his service. After already driving the car, financing and insurance were in place.....it took 6 hours to complete the transaction....when we had to cancel our evening plans, he said oh, I didn't know you had plans!! There was no respect of the value of our time. The Surface Science I purchased..is taking almost a month to get because the dealership cannot book it sooner. More

Dope. Amazing dealership The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. More

Very professional and fast service, smooth transaction My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was v My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was very professional in explaining all details. She helped preparing paperwork before I arrived the Buick dealership. So, it took little bit time in finishing all necessary transaction paperwork. I highly recommend her for anyone to purchase/lease from Royal Buick dealer. More

Fantastic!! Dave Hoffman was very informative about the Cadillac we bought. It was a very nice and enjoyable experience we had at the dealership. My wife and I ha Dave Hoffman was very informative about the Cadillac we bought. It was a very nice and enjoyable experience we had at the dealership. My wife and I have become a loyal customer because of the hospitality we received from everyone we met. More

Wonderful Experience of Buying a Car We had the best experience on this car purchase. We were treating with such kindness and importance. Krista has been a pleasure to work with. She We had the best experience on this car purchase. We were treating with such kindness and importance. Krista has been a pleasure to work with. She has such a graceful presence working with people. Dan and Rick both were just as wonderful to work with as well. Zero pressure and tons of helpfull info provided to us. Love my Escalade. More

better than 5 stars Never before have received a better experience in a vehicle purchase. My sales person was Fernando Rodriguez, but from what i have seen at the dealers Never before have received a better experience in a vehicle purchase. My sales person was Fernando Rodriguez, but from what i have seen at the dealership, the entire staff is professional. other dealerships should follow Royal Buick GMC'S protocol"s on customer service, I set my criteria and not only did they meet it, they surpassed it, thank you Fernando and Royal Buick GMC More

Wonderful and refreshing . Our experience with buying our car at Royal was absolutely amazing. Krysta Diaz met us with a warm smile and the assurance that it was her goal to mak Our experience with buying our car at Royal was absolutely amazing. Krysta Diaz met us with a warm smile and the assurance that it was her goal to make this the best car buying experience we had ever had. And it was. She listened to what we liked and what we didn't like and the deal they worked out for us was perfect. No hassle. Just friendly and sincere customer service. What a refreshing experience. We will recommend Royal to anyone looking for a great car buying experience. Thanks, Krysta, Dan and Rick! And the roses are spectacular! We've bought many cars over the years. Never have I received a gift of beautiful red roses as a thank you. Other dealers in Tucson should take notice. More