Royal Buick GMC of Tucson

Just getting started with Thomas Wabaunsee as rep. for a possible new truck sale. Am very pleased with him; knowledge of vehicle, well spoken and helpful. possible new truck sale. Am very pleased with him; knowledge of vehicle, well spoken and helpful. More

Roger Selby was a salesman who was knowledgeable, courteous, professional, and traveled to Phoenix to help my husband purchase the truck he wanted for the right price. I was given roses!!! We have n courteous, professional, and traveled to Phoenix to help my husband purchase the truck he wanted for the right price. I was given roses!!! We have never had a more enjoyable experience at any other car dealership. We were treated like family. God bless Royal and Mr. Selby for helping us find our used dream truck. We love it so much! More

The sales representative Brian Bedford was very professional and helpful in the car buying process. He helped me narrow down car choices and made the process fun! He answered any and all questions professional and helpful in the car buying process. He helped me narrow down car choices and made the process fun! He answered any and all questions and concerns I had. The dealership also had covid 19 safety measures in place which was greatly appreciated. Definitely a professional atmosphere and great experience! More

We had the best experience buying a new car with Julio We had the best experience buying a new car with Julio Olivas than we ever had before. Julio was low pressure, kind and friendly without overdoing We had the best experience buying a new car with Julio Olivas than we ever had before. Julio was low pressure, kind and friendly without overdoing it. He answered every question that we had, he knew all the answers. We loved working with him and would definitely recommend your dealership and Julio to all of our friends and family. Thanks for a great experience. Don and Evelyn Geren More

Brian B was our salesman and was excellent in providing us a great deal and with working with us on our trade. Very pleased with his service and everyone else we dealt with. 5 star service! us a great deal and with working with us on our trade. Very pleased with his service and everyone else we dealt with. 5 star service! More

Great experience! Jason and Garret were extremely nice, very professional, and made the process very easy. They worked a great deal for me, and got me in the car of my dreams. Thank you!! very professional, and made the process very easy. They worked a great deal for me, and got me in the car of my dreams. Thank you!! More

Warranty for life is a great selling tool AWESOME julio olivas was knowledgeable, pleasant., expedient. Obviously with covid happening thing's took longer. But were happy with the deal olivas was knowledgeable, pleasant., expedient. Obviously with covid happening thing's took longer. But were happy with the deal More

Working with Amanda Hayes was wonderful. Her professionalism and excellent customer service skills made this experience easy and stress-free. She took extra care in respecting my concerns f professionalism and excellent customer service skills made this experience easy and stress-free. She took extra care in respecting my concerns for safety during this current pandemic. Amanda went above and beyond, even driving a separate vehicle to meet me at the gas station, to gas up my Jeep before delivering it to me. I was very impressed with her care and concern. Amanda was efficient, knowledgeable, kind and courteous and I would highly recommend working with her. Lastly, the dealership itself was clean and safety precautions are in place which put me at ease as my 96 year-old mom lives with me. I appreciate the care they take in keeping customers safe. More

Ryan made the car buying process stress free and enjoyable. I was buying my vehicle sight unseen and Ryan put me at ease from the very first email. I live in Hawaii and there were not any Buicks t enjoyable. I was buying my vehicle sight unseen and Ryan put me at ease from the very first email. I live in Hawaii and there were not any Buicks that met the specifics I wanted. I went through Buick.com and they connected me with Royal Buick as they had the exact vehicle I wanted. Ryan answered all my questions via email, phone and text! When asked about shipping the vehicle to me from Arizona to Hawaii he did all the research and coordinated all the transport logistics for me. As it is not cheap to ship a vehicle to Hawaii, Ryan even had the shipping cost added to the cost of the vehicle so it could be financed. He took photos for me and kept me informed of the buying process and the shipping process every time something progressed forward. From the time my car was loaded onto the truck until it reached the port in Honolulu was 7 day! My car was everything I knew it would be. The color and interior is breathtaking. So much better in person! I can't thank Ryan enough for all the extra time he must have spent on me. My only critique is allowing for digital signatures rather than wet signatures as that would have sped up the process. Nothing can be FEDEXed to Hawaii overnight. Thank you Royal and Ryan for the most enjoyable car buying experience I have ever had. Getting the vehicle to me from I am sure was no small feat! Thank you!!! More