Royal Buick GMC of Tucson

Royal Cadillac - stressless car buying I'm not sure why this is coming up as Royal Buick GMC. I bought my new ride from Ryan Lapotosky at Royal Cadillac next door. Regardless, it was an e I'm not sure why this is coming up as Royal Buick GMC. I bought my new ride from Ryan Lapotosky at Royal Cadillac next door. Regardless, it was an easy peasy deal from beginning to end. I've purchased a lot of new and used vehicles over 45 years, but this was by far the best experience I've had. Ryan showed me the three vehicles I had come in to see and thoroughly went over their various differences. I felt like a valued guest of the dealership which is the way a customer should be treated when they're potentially making a major purchase like a new Caddy. It was so refreshing because often I find that because I'm an older, short stature woman I seem to be invisible (especially to younger men). I never felt pressured. Dan Ivey worked with me on my trade in and offered me a fair trade in allowance rather than lowballing me which would have been a deal breaker. Ryan went over the paperwork thoroughly and answered all of my questions. From everything I can tell so far, the followup will be excellent from the dealership. I highly recommend Ryan and Royal Cadillac. More

Professional and courteous Tyler helped a lot and took the time that I needed Also Susan where I picked up my keys and signed my paperwork was another very super outstanding Tyler helped a lot and took the time that I needed Also Susan where I picked up my keys and signed my paperwork was another very super outstanding employee Susan went way out of her way to make sure I understood everything on the paperwork. Was super nice, courteous and professional- I am bragging but she was the best- I thought I was rating the 2 employees that deserve recognition but could not find Susan on the list- or the other nice lady at that desk- please acknowledge Susan. More

New ride I want to thank Nicole and Ruben they are very good at what they do . Nicole made buying a car injoyable .I would recommend Royal Buick Cadillac to an I want to thank Nicole and Ruben they are very good at what they do . Nicole made buying a car injoyable .I would recommend Royal Buick Cadillac to anyone who wants to buy a car or truck. Thank you to the hole staff job well done. More

Internet purchase I seldom ever give a 5-star rating however in this case it is well deserved. Nicole's professionalism and patience sealed the deal!! Professional deal I seldom ever give a 5-star rating however in this case it is well deserved. Nicole's professionalism and patience sealed the deal!! Professional dealership. More

Always available Ryan was always ready and willing to answer my questions. He was patient and knowledgeable. I would definitely purchase my new vehicle. As a matter Ryan was always ready and willing to answer my questions. He was patient and knowledgeable. I would definitely purchase my new vehicle. As a matter of fact he was recommended to us. We left extremely satisfied More

Great! Ryan was super helpful, not pushy and listened to our needs and wants in a new vehicle. He worked super hard to find us something that would work for Ryan was super helpful, not pushy and listened to our needs and wants in a new vehicle. He worked super hard to find us something that would work for us. More

If this is a 5-star system, then Ryan is a solid 10!! -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. And, because of my mom’s fantastic car purchase experience with Ryan, we implicitly trust every aspect of the sales process at this dealership. My brother and I helped my mom locate a new 2019 Buick Encore Sport Touring and she purchased it at Royal. -We had also heard of Royal's astounding history of sales/service excellence across the decades here in Tucson. It is now in a gorgeous new building on Auto Mall Drive. Dealerrater.com confirmed Royal’s excellence in its 4.9 star rating. -Ryan at Royal is an honest sales consultant at an honest dealer. It is a match made in heaven for any car buyer who seeks an easy, relaxed, straight up, fully transparent car buying experience. Ryan is friendly, professional, thorough, efficient, patient, and transparent. He is always on point. -This was my mom's first new car purchase yet we felt totally comfortable because Ryan’s word is solid gold. Here is an example of Ryan’s honesty. The price of the vehicle that Ryan quoted to her on her first visit was the price of the vehicle when the sales document was printed. -So, we quickly wrapped up the purchase. There is no silly separate office for finance and insurance at Royal. Ryan then patiently guided my mom through the technical features together with her inside the car, he paired her phone to the sound system, and he answered all of her questions. -Noteworthy for new car shoppers is this. The GM/Buick June 2019 online advertised discounts and rebates are the exact GM/Buick discounts and rebates offered at Royal. As a result, we strongly recommend Ryan for the lowest, hassle free, out-the-door price. “Warranty for life” and “no dealer add on’s” are only two more reasons why this dealership earned our respect. -In closing, Ryan is also one of the most personable professionals with whom we have ever had the pleasure to do business. We are deeply grateful for all he did to help our mom effortlessly purchase an awesome Buick Encore at an amazingly low price. Ryan, you are the best! Thank you. You have clearly earned your 5 star dealerrater.com rating. And thank you, Royal Buick. More

Customer service is impeccable. Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Royal Buick GMC of Tucson's customer service is impeccable. They go above and beyond to exceed your needs. This is the second car I bought from Royal Buick GMC of Tucson. I will keep coming back because of my great experience. I purchased a 2019 Envision Premium the Sales Representative Stephen Day was highly knowledgeable and extremely thorough. When everything was completed I was handed a dozen of beautiful red roses to thank me for doing business with them. I highly recommend Royal Buick of Tucson to buy your vehicle. More

A wonderful experience! We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our questions honestly and in detail. His approach, and the approach of everyone we dealt with at Royal, was low key and no pressure. We have bought several cars and my wife financed cars in a past career. This has been, by far, the most pleasant experience we have had and will recommend Ryan and Royal Buick to anyone purchasing a car in the future. I would also like to give a shout out to Scott, the manager, for his assistance as well. We will definitely be back to talk with Ryan and Royal Buick when we need to purchase again. More

I wouldn’t buy a car anywhere else! Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. Krysta and Dan were amazing! They both did what they could to help. They were friendly and made the car buying process easy. I am extremely satisfied. I love my new car! - Rodriguez Family More