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Royal Kia

Tucson, AZ

4.9
2,525 Reviews
Your Kia Dealership in Tucson, AZ Welcome to the Royal Kia dealership! Here at the Royal Kia dealership of Tucson, Arizona, we provide new Kia model sales, top-notch vehicle service, automotive financing opportunities, and plenty of ways to save, to drivers in Sierra Vista, Green Valley, Eloy, and Wilcox, and other locations in the greater Pima County area. From our sales team, find guidance on the Kia vehicle fit that’s right for you! From the Forte sedan to the Soul CUV to the Sedona minivan to the brand-new Seltos and K5 models recently added to our lot, we’ll help you find the best Kia for your budget and driving lifestyle! Elsewhere, the Royal Kia Service Center provides top-notch, high-quality automotive service in addition to our parts center. If we don’t have the auto part or accessory that you need in stock, we’re happy to have it delivered and installed at your earliest convenience. If you’re planning to finance your next ride, get a head start by getting pre-approved for credit online. That way, our team here at Royal Kia can make your visit as quick as possible, spending less time filling out paperwork so you can get behind the wheel of your next ride in no time! For more information, please contact our team online, over the phone, or on-site. We hope to hear from you soon!
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4333 East Speedway Boulevard

Tucson, AZ

85712

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Showing 2,525 reviews

November 27, 2023

Even though the negotiations took some time we reached an agreement that I was satisfied with. More

by loganholmes94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Saul
Nov 29, 2023 -

Royal Kia responded

Thank you for taking the time to provide this feedback, Logan. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 26, 2023

I started with the service department. The diagnosis of my broken car was not favorable, and I needed to get another car. Eddie, Carlos, and especially Matt, were very helpful. I was then More

by shelanalong1957
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto "Beto" Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Saul, Carlos Elias
Nov 28, 2023 -

Royal Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 25, 2023

Carson Jones was referred to me by several people and from the moment I met him I knew exactly why! His warm smile and fun personality made the car buying process painless and stress free! He is an amazi More

by Marissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Jones
Nov 28, 2023 -

Royal Kia responded

Marissa, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Carson is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 23, 2023

Very friendly nice clean helpful staff had a great experience Aaron Thomke provided excellent customer service More

by Violeta.martha26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Camargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Thomke
Nov 23, 2023 -

Violeta.martha26 responded

Aaron Thomke made feel very comfortable he showed excellent customer service he was very polite friendly and nice he showed alot of interest in helping us out which he did we were very comfortable doing business with him and we will recommend our friends to go to Royal Kia if looking for a car and recommend Aaron a hundred percent

Nov 28, 2023 -

Royal Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 23, 2023

Personnel polite, efficient and knowledgeable, willing to work with you, make you feel welcome excellent service More

by Castellrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
Nov 28, 2023 -

Royal Kia responded

Thank you for writing this amazing review for our team! At Royal Kia, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 22, 2023

Awesome purchase experience. Kept us informed every step of the way, super polite, professional and accommodating. Steve was very knowledgeable about the Kia product and took the More

by eustace104
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Asher McCabe, Steven Saul
Nov 28, 2023 -

Royal Kia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Royal Kia satisfied. I am very appreciative of your 5-star review and recommendation. I appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 21, 2023

It was a pleasure working with the professionals at Royal. Everyone was prepared and helpful answering all our questions. No surprises an overall great experience. I would recommend them to anyone. More

by merlene13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isis Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Wallace, Marisela Garcia
Nov 28, 2023 -

Royal Kia responded

Thank you so much for taking the time to share your feedback with us, Merlene! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 21, 2023

Great Customer Service at this dealership! Thank you, Keith, for getting in touch and following up by email. Thanks very much, Donovan, for following up with us when we visited Royal Kia in p More

by Judy
Recommend Dealer
Yes
Employees Worked With
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul?, Donovan Wallace
Nov 28, 2023 -

Royal Kia responded

Judy, I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 19, 2023

This dealership took great care of us when we needed to find a car. I would recommend then to anyone. More

by cynsnerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Wallace
Nov 22, 2023 -

Royal Kia responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 19, 2023

My salesperson, Carson Jones was great from the start to finish of my purchasing process. He even went beyond his duty as a salesperson with assisting me with a pickup ride once I had returned my rental for More

by RDMitchellcx5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Blake, Carson Jones
Nov 22, 2023 -

Royal Kia responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our sales team, and I am thrilled to know Carson went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact me directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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