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Royal Kia

Tucson, AZ

4.9
2,521 Reviews
Your Kia Dealership in Tucson, AZ Welcome to the Royal Kia dealership! Here at the Royal Kia dealership of Tucson, Arizona, we provide new Kia model sales, top-notch vehicle service, automotive financing opportunities, and plenty of ways to save, to drivers in Sierra Vista, Green Valley, Eloy, and Wilcox, and other locations in the greater Pima County area. From our sales team, find guidance on the Kia vehicle fit that’s right for you! From the Forte sedan to the Soul CUV to the Sedona minivan to the brand-new Seltos and K5 models recently added to our lot, we’ll help you find the best Kia for your budget and driving lifestyle! Elsewhere, the Royal Kia Service Center provides top-notch, high-quality automotive service in addition to our parts center. If we don’t have the auto part or accessory that you need in stock, we’re happy to have it delivered and installed at your earliest convenience. If you’re planning to finance your next ride, get a head start by getting pre-approved for credit online. That way, our team here at Royal Kia can make your visit as quick as possible, spending less time filling out paperwork so you can get behind the wheel of your next ride in no time! For more information, please contact our team online, over the phone, or on-site. We hope to hear from you soon!
Contact Dealership

4333 East Speedway Boulevard

Tucson, AZ

85712

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Showing 2,521 reviews

July 14, 2023

Royal Kia never responded to my online query. I had to call. Got a salesman who also did not communicate well. Because he was so busy at the end of the month, he passed me to another salesman, wh More

by dtanne4949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Humberto "Beto" Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lawrence, Dylan Swanson, Ethan Blake
Jul 17, 2023 -

Royal Kia responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 12, 2023

Purchased a car online. Got a congratulations on your new Kia. Come to find out the car is not in stock and there has been a deposit put on it. More

by dialalegend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brooke Powell
Jul 14, 2023 -

Royal Kia responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 10, 2023

Great experience at a dealership. For once. Isis was great and I highly recommend her for your car purchase. More

by Heath C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isis Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Royal Kia responded

Heath, I cannot thank you enough for your wonderful review of Royal Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 09, 2023

Great customer service! They go above and beyond. The place made me feel really comfortable. Thank you More

by abbyloucks911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Swanson
Jul 11, 2023 -

Royal Kia responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 09, 2023

Customer service was very professional and answered all my questions. Polite and helpful to my family. He the reason I returned to purchase a vehicle. Thank you Dylan More

by rhodaalvarez0212
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Swanson
Jul 11, 2023 -

Royal Kia responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 06, 2023

Everyone I encountered at the dealership was super friendly and helpful. Steve assisted me with finding the vehicle I wanted and walked me though the process from beginning to purchase. Pleasant exper More

by aallengentry
Recommend Dealer
Yes
Employees Worked With
Steven Saul
Jul 07, 2023 -

Royal Kia responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Steve helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 06, 2023

Steve Saul was fantastic. Knowledgable, kind,patient,and a pleasure to work with. Every person we were in contact with was friendly and welcoming. We will tell all our frien More

by Two crazy ol’ ladies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Saul
Jul 07, 2023 -

Two crazy ol’ ladies responded

Steve is the man to see if you want to buy a car. Thank you for the flowers

July 05, 2023

The entire experience was great. The dealership and our salesperson Steve were great. Extremely accommodating throughout and positive experience. More

by Luis Ayala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Saul
Jul 07, 2023 -

Royal Kia responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 05, 2023

Nice dealership with courteous and knowledgeable employees. Dylan listened to what I was looking for. Offered similar vehicles with similar prices. Recommended me to one of their other locations. C More

by Yfz450rlady
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Swanson
Jul 07, 2023 -

Royal Kia responded

I appreciate the kind words. I look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 05, 2023

After initial communications difficulties with others, Dylan Swanson really came through for us. We were most impressed that he volunteered to deliver our new car and to pick up our trade-in at our home, More

by dtanne4949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Humberto "Beto" Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lawrence, Dylan Swanson, Ethan Blake
Jul 07, 2023 -

Royal Kia responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that Dylan managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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