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Royal Moore Subaru

Hillsboro, OR

4.9
3,885 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,885 reviews

October 31, 2020

Came in when 'Check Engine' light and others appeared. Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once More

by kkings9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for coming to see us and giving us the opportunity to get your car back on the road.

October 30, 2020

We were very pleased with the service we received when we brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. More

by margaretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We do not know the names of the people in the Service Department who worked on our car.
Nov 09, 2020 -

Royal Moore Subaru responded

Margaretta, thank you for your high star rating. We're happy to see that your experience with us was excellent!

October 30, 2020

Having never done this before I was impressed with the kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. More

by dianewhitehead1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for your kind words! We're happy we could help.

October 29, 2020

Jim, our salesman was knowledgeable, helpful and gave us very good information. He was friendly, gracious and never came across as a salesman, more like a neighbor. The rest of the staff was also friendly More

by Nangranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist
Nov 09, 2020 -

Royal Moore Subaru responded

Very pleased to hear that Jim and Jake took such phenomenal care of you during your purchase.

October 23, 2020

Royal Moore sales rep Art provided good customer service. He went out of his way to find the exact car we were interested in down to every detail. He worked with us on pricing and service options. Appreci More

by Annes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Cisneros, Derek Whitmore
Nov 02, 2020 -

Royal Moore Subaru responded

Thank you for reviewing Royal Moore Subaru! We would love to know what we could have done better to have provided you with a 5 star experience from beginning to end!

October 22, 2020

I don't know which employee worked on my car. However, the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whol More

by BaileyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch the name of the woman helping me at the front desk
Nov 02, 2020 -

Royal Moore Subaru responded

Thank you for using our service department! Very pleased that we could meet your expectations!

October 22, 2020

I am very impressed with the remodel/upgrade of your new Subaru facility. I also had a very pleasant experience with your service department. My advisor Delaney Whitford was amazing. She provided friendl More

by Douglas Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Nov 02, 2020 -

Royal Moore Subaru responded

We love the new building as well, Doug! We do take a lot of precautions to ensure that everyone who chooses to come see us in both service and sales has a comfortable and relaxing atmosphere!

October 22, 2020

This is the 2nd car I have purchased here. They are easy to work with and I will only use them from now on. There are closer dealerships but it's worth the drive for me. More

by Suzanne
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes
Nov 02, 2020 -

Royal Moore Subaru responded

We appreciate your continued business at Royal Moore. Thank you Suzanne!

October 19, 2020

Luis was perfect to work with! Started our buying process over the phone and after just a few calls, we had reached an agreement for our trade in, and purchase of a new Subaru. We arrived the next day and th More

by jmprojects2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Lagunes
Oct 26, 2020 -

Royal Moore Subaru responded

Thank you for your review! Everyone's safety is paramount to us during this difficult time.

October 17, 2020

Your service tech`s have done a good job keeping our car running. Sacramento Torres is a key reason we continue with your service. Great to work with! Had at least (1) fellow who "up sold" your service an More

by mssinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento,Torres
Oct 26, 2020 -

Royal Moore Subaru responded

Mssinger, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

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