Royal Moore Subaru
Hillsboro, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 366 service reviews
I brought my car in back on a saturday because my maintenance warning light was on and it was not reset when i brought it in for my new car's 1st service on wed. I was told by Steve that i would nee maintenance warning light was on and it was not reset when i brought it in for my new car's 1st service on wed. I was told by Steve that i would need to wait 2hrs to get my maintenance reset. 2hrs to wait for a reset? After i complained he took my car to get reset and i got the car back within 7mins. He wanted me to wait 2hrs for a reset that took less than 7mins. He needs to be checked if he is causing other customers wasted time for simple tasks on their cars. He also promised that i would be contacted by the service manager Bill Rush but no one has contacted me. TJ was my original advisor When the maintenance. More
Went in to get service and Steve took fantastic care of me thank to the whole team !! me thank to the whole team !! More
Jim was great. And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past More
Techs should not adjust the drivers seat for a wheel alignment. Totally unnecessary and adds to the frustrations of a delay in the shop getting the car back on the road. Jesse helped me understand t alignment. Totally unnecessary and adds to the frustrations of a delay in the shop getting the car back on the road. Jesse helped me understand the shop delay and applied a coupon for the service that I did not know about. That was good! How well did the shop communicate with the service writer about the problem and delay? More
Always a positive experience dealing with Jonathan Brosnan, thank you Royal Moore for having staff like him on your team. Brosnan, thank you Royal Moore for having staff like him on your team. More
We go out of our way to go to this specific dealership because of their stellar customer service and excellent workmanship. Our last visit Courtney Morrison made it an exceptionally pleasant and smooth vi because of their stellar customer service and excellent workmanship. Our last visit Courtney Morrison made it an exceptionally pleasant and smooth visit. She went out of her way to make sure that she addressed our concerns and was so nice about everything that I was impressed. More
She was awesome and easily the most knowledgeable Subaru specialist I've ever chatted with. Easy to talk to, and very clear in her communication! specialist I've ever chatted with. Easy to talk to, and very clear in her communication! More
Obtaining the right vehicle for our family vacation was a successful, pleasurable experience at Royal Moore! Becky was knowledgeable, pleasant, effective. She made the process clear and smooth. We would be h successful, pleasurable experience at Royal Moore! Becky was knowledgeable, pleasant, effective. She made the process clear and smooth. We would be happy to work with Becky and Royal Moore again. More
Thanks to Kim, in the Service Department. Thanks, also to Jovanni! I appreciate the skilled service provided to me thruout the process of buying my new car. I love it! Thanks, also to Jovanni! I appreciate the skilled service provided to me thruout the process of buying my new car. I love it! More
Thy are very nice and they helped me a lot . I’m giving 5 star rating. I’m giving 5 star rating. More











