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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
364 Reviews

364 Reviews of Royal Moore Subaru Nissan - Service Center

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March 02, 2022

Julie Jenkins was so helpful and full of knowledge about my new Forester getting me the correct accessories for my car More

by dmcicerojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Jenkins
Mar 08, 2022 -

Royal Moore Subaru responded

Thanks Dave! We're glad to hear you had such a good experience dealing with our parts department.

February 25, 2022

I was greeted & welcomed in by name. was a bit early, but taken right in. my concerns were listened to & addressed. & i was happy with the price. More

by grandmadel70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Royal Moore Subaru responded

Thank you so much for sharing!

February 23, 2022

Had a very helpful visit to review car features and technology. Representatives encouraged reaching out to the service department to address potential issue with vehicle. More

by geohark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Nathan Hines, Christian Fredrickson
Mar 01, 2022 -

Royal Moore Subaru responded

Hello Geohark, thank you; we appreciate your feedback!

February 19, 2022

Logan was able to fit me in w/o appointment and have the problem accessed. Thank you! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Royal Moore Subaru responded

Bob, thank you for writing about your experience with Logan in our service department.

February 19, 2022

Accidentally showed up to my oil change appointment 30 minutes early and Carlos was able to sneak me in early which I really appreciated! Fast and friendly service More

by Novak Radanovic
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Feb 21, 2022 -

Royal Moore Subaru responded

We appreciate the time you took to share the experience you had with Carlos.

February 10, 2022

Services were provided quickly and efficiently. Accurate prices were given up front and service was professional. More

by mesign4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson in service
Feb 18, 2022 -

Royal Moore Subaru responded

Mesign4, we are so happy to read such a great review about Royal Moore Subaru!

February 09, 2022

Everyone was very courteous and attentive. The waiting room and restrooms were clean. The end! More

by Patsys72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Feb 11, 2022 -

Royal Moore Subaru responded

Patsys72, we are so pleased you enjoyed your visit to Royal Moore Subaru!

February 08, 2022

A simple phone call, they gave me much needed info on how my car works! More

by youguy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Royal Moore Subaru responded

Youguy92, thank you so much for the positive review!

February 07, 2022

Emmylea followed up with me after my purchase to see how things were going with the new car and assisted me with questions that I had in addition to confirming that I was aware of some features that I wasn' More

by derek.fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly
Feb 11, 2022 -

Royal Moore Subaru responded

Derek.fitzgerald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Royal Moore Subaru.

February 03, 2022

The Service Department at Royal Moore Subaru was professional, efficient and friendly. The representative was extremely helpful and our servicing was done sooner than expected. More

by kkings9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Krevanko
Feb 08, 2022 -

Royal Moore Subaru responded

Kkings9426, we strive for a high level of customer satisfaction in all aspects of our dealership.

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