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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
359 Reviews

359 Reviews of Royal Moore Subaru Nissan - Service Center

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June 09, 2021

Maintenance was done in a good amount of time. The new waiting area is comfortable. Suggested future maintenance was as expected and no pressure to do it immediately. More

by roghawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Royal Moore Subaru responded

Thanks for dropping by! See you next time.

June 09, 2021

Jefferson was friendly and checked in with me on additional services my Subaru may need. He offered to have Lift ride take me to the gym while I waited. More

by adriennes_hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson
Jun 11, 2021 -

Royal Moore Subaru responded

Thank you for choosing to service with Royal Moore!

June 04, 2021

This is my 6th Royal Moore Subaru. I can't imagine a reason good enough to get me to buy elsewhere. I always feel respected at Royal Moore. More

by masonkbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jobe, Jordon Mcnelly, Jade Asman, Mariah Fields
Jun 05, 2021 -

Royal Moore Subaru responded

Hello Mason, thank you so much for your feedback, we greatly appreciate it!

June 04, 2021

I've been coming back to Royal Moore for over 25 years and have never been disappointed with their Subaru service department. The reason...they are professional at every step of the way. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Royal Moore Subaru responded

John, what a fantastic review! We will be sure to share with the Subaru team. Thank you for over 2 decades of doing business.

June 04, 2021

I always feel welcome at Royal Moore Subaru. Logan is attentive and hardworking. He takes the time to explain everything he is doing. Keep up the great work! More

by Kevinkuroda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Royal Moore Subaru responded

We appreciate your positive feedback, thank you so much.

June 03, 2021

Excellent service (standard 30K check-up) in minimal amount of time; Reese was great proving all necessary information. Would recommend Royal Moore to other Subaru owners, as well More

by dannerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Jun 05, 2021 -

Royal Moore Subaru responded

Thank you so much for your feedback and for using our service department!

May 28, 2021

Kind, efficient, and knowledgeable service as always! I highly recommend Royal Moore! I always feel that I am a valuable customer when my car is serviced there. More

by Nicknnora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Asman
May 30, 2021 -

Royal Moore Subaru responded

We appreciate you taking the time to share about your service experience.

May 23, 2021

I have come to Royal Moore Subaru for the service of my Subaru Ascent and their service department is always professional and courteous. I will never take my Subaru anywhere else. More

by TtamNoslot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Fields
May 25, 2021 -

Royal Moore Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent!

May 23, 2021

I've taken my Subaru Outback to Royal Moore for service ever since new. They are always courteous and informative. My service representative this time was Mariah. She was particularly helpful and frie More

by Bryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Fields
May 25, 2021 -

Royal Moore Subaru responded

Bryce, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 19, 2021

Reese was extremely courteous and helpful. He kept in touch with me regarding the recall service on my 2020 Crosstrek. He is very knowledgeable about my vehicle. The recall service was done in less tim More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
May 25, 2021 -

Royal Moore Subaru responded

Hello Kathy, thank you; we appreciate your feedback!

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