1,152 Reviews of Royal Moore Toyota - Service Center
Caroline is freaking awesome! Always such a positive vibe and always quick to help thank you! Most of the time I don’t enjoy taking my cars for service but Royal Moore makes it be Always such a positive vibe and always quick to help thank you! Most of the time I don’t enjoy taking my cars for service but Royal Moore makes it bearable More
Everything went well, Kadin was very helpful and professional. He made my service appointment go by with no issues professional. He made my service appointment go by with no issues More
I had my used car serviced and it was done quickly and efficiently. Emily notified me of any concerns or recommendations. I will come to royal moore Toyota for all my service efficiently. Emily notified me of any concerns or recommendations. I will come to royal moore Toyota for all my service More
I had the oil change service on my 2016 Toyota Camry LE done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metall done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metallic scraping noise. When I checked the oil, the technician had put barely any in! I had to change my oil someplace else all over again, which seemed to correct the immediate issue, approximately 3 days later. They did an oil consumption test and found the car was not burning or leaking oil in any way. I contacted the dealership and they ignored my concerns, no one even called me back-- after I had sent a email/message online. If my motor or engine sustained any damage from their failure to complete a routine service correctly, I will be contacting my attorney. The technician that worked on my car obviously didn't know what he was doing, and shouldn't be working on customer cars. Very disappointed, won't be going back (unless damage to internal motor parts is found due to their failure). More
Royal Moore Toyota was quick and efficient, I would definitely come back for future services. definitely come back for future services. More
Wonderful customer service from Caroline. Very helpful. Dealership provided WiFi to past time. Will guarantee to come back next time. Very helpful. Dealership provided WiFi to past time. Will guarantee to come back next time. More
Quick service and great prices. They also give you a heads up for future maintenance items that will be in the next scheduled service They also give you a heads up for future maintenance items that will be in the next scheduled service More
Top tier service at royal moore Toyota. I came in for my first Toyota care service and was greeted by a nice girl who brought me to Caroline. My car was done very quickly and I was very hap I came in for my first Toyota care service and was greeted by a nice girl who brought me to Caroline. My car was done very quickly and I was very happy with my experience More
Caroline and the whole Royal Moore team are nothing but helpful every single time I bring my car for service ! Making sure my car gets exactly what it needs helpful every single time I bring my car for service ! Making sure my car gets exactly what it needs More
The only dealership I will ever go to. Highly recommend working with Emily. She's the best! Highly recommend working with Emily. She's the best! More