Royal Moore Toyota - Service Center

This was my first experience with vehicle service at this dealership and they were great. dealership and they were great. More

Mike Taylor from Royal Moore Toyota has to be the best service advisor I have had the pleasure of working with. Every time my truck is there for a service, he keeps me informed every step of the way. I am service advisor I have had the pleasure of working with. Every time my truck is there for a service, he keeps me informed every step of the way. I am never left guessing about my truck. He is personable, knowledgeable, and kind. I will continue to go to Royal Moore and work with Mike. Never a bad experience! More

From the moment I arrived, Caroline and the team has great energy friendly and attentive. Very pleased about the experience. Never felt stress out at all. Caroline was incredibly efficient—my oil chang great energy friendly and attentive. Very pleased about the experience. Never felt stress out at all. Caroline was incredibly efficient—my oil change was completed in record time without compromising on quality<3 More

She was amazing from the start. Greeted me with a smile and a " How's your day going" a very welcoming attitude and positivity. Address all my concerns and answer all my questions. Greeted me with a smile and a " How's your day going" a very welcoming attitude and positivity. Address all my concerns and answer all my questions. Definitely will keep coming back thanks to her. More

Timely, thorough, courteous and provided a detailed list of work done and problems of future concern. of work done and problems of future concern. More

Eight years ago after I bought my Toyota Sienna, and for some reason the finance manager didn't want me to get the idea that I had gotten as good a deal as I thought I had. He told me I spent more than the some reason the finance manager didn't want me to get the idea that I had gotten as good a deal as I thought I had. He told me I spent more than the average. That hurt my feelings and I haven't got a clue why he said it. I was thinking about taking off three stars from the review for the dealership because of that.. That"s how long my memory is for being mistreated. However, over that eight years I have had nothing but excellent service from the service department. So I gave them the stars they deserved. The important thing to remember is that people in the car industry should be careful about what they say to customers and to respect them. One wrong word can be remembered for a lifetime and be brought to light in the minds of an untold number of people in that customer's community of relationships. That's the point of having these surveys I imagine. More

Caroline was very knowledgeable and friendly in our interaction. Vehicle was finished in less time than I thought it would take. Going back tomorrow with our RAV4 for service interaction. Vehicle was finished in less time than I thought it would take. Going back tomorrow with our RAV4 for service More

Fast friendly service. However, wiper fluids were not filled. Liked Caroline as a service advisor. However, wiper fluids were not filled. Liked Caroline as a service advisor. More

I would just love to say I’m never disappointed when I bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve worked with about all the advisor here so thank you Caroline, Emily , Kaiden , Tristen and the whole rest of the team you guys are awesome keep it up ! I’ll continue to tell everyone to come here for service More

Kayden Harrison is an excellent customer service representative for Toyota. He greeted me outside as I drove up and was courteous and helpful while I was there. He even showed me to my car when the representative for Toyota. He greeted me outside as I drove up and was courteous and helpful while I was there. He even showed me to my car when the service was completed! Much appreciated!! More