Rudy Luther Toyota

Great Service at Rudy Luther I bought my 2015 Tacoma at Rudy Luther in the Fall or 2014 and have had it regularly serviced there ever since. I have nothing but good things to say I bought my 2015 Tacoma at Rudy Luther in the Fall or 2014 and have had it regularly serviced there ever since. I have nothing but good things to say about my experiences with the vehicle and with the service team at Rudy Luther. Scheduling service is simple, I get in when I'm scheduled, my Service Adviser (usually Mia) lets me know what needs to be done and how long it will take, and the work gets done on time. Meanwhile, I have coffee and work from my laptop in the comfortable lounge. It couldn't be easier. More

Painless and even enjoyable! I am one of those people who buy a certified used car once every 7-10 years. Part of the reason for this is because I've always bought Toyotas and hav I am one of those people who buy a certified used car once every 7-10 years. Part of the reason for this is because I've always bought Toyotas and have not needed to replace them often (yay!), but the other part of that reason is because I really dislike car shopping (ugh). I am not a Car Person, and my basic needs are 1) does it run?, 2) does it run reliably?, and 3) is it safe, affordable, and something I can see myself in for the next foreseeable decade? So I don't really come to the car shopping process armed with an encyclopedic knowledge of cars, which is fine. Everyone has their interests! But it does make me feel nervous. There are also all those stories about (and a general ethos surrounding) how miserable it is to shop for cars as a woman. The stereotype, of course, is that women could not possibly know what they want or need, and lack the ability to understand "car talk," so they are more likely to get swindled by the evil car salesperson. Right? We all know that women are perfectly capable of shopping for cars, but certainly over the years there have been more than a handful of moments when women were treated like children at the dealership. So anyway, I hate car shopping. Or I should say that I hated it, until I worked with the folks at Luther Toyota in GV, namely Tony Zemke and Paul Kunz. I knew what I wanted going in, and I was open to other models/styles, but I had shopped around online prior to my appointment. I had done my research because I anticipated a painful car shopping experience, and I wanted to at least lock down my price range and one or two options. Tony is a really personable guy, and despite my misgivings about the whole process, I instantly warmed up to the conversation because he treated me like, you know, an actual adult! Weird, right? And he was very friendly, engaging, open to all questions and concerns, and honest. He didn't try to upsell me on anything, he listened to the features I wanted to include (without trying to corral me into buying the higher-priced options), and let me feel like I had some control of the sale, like I wasn't being manipulated, and like I truly could leave at any point if I didn't feel I was getting the deal I came for. In other words, Tony provided two elements critical for me to feel good about the whole thing: respect for the consumer and no pressure or any of those nightmare sales techniques you real about literally everywhere. Even though I came with my own financing worked out, I also really dreaded the finance part of this discussion. Luckily, Paul made this part fast and painless, for which I feel like I owe him a life debt. I've spent HOURS with the finance guys before, sweating it out on the other side of the desk, feeling like I was being cajoled into services I didn't need -- and this was at a time BEFORE Smartphones, so I couldn't do any on-the-fly research or pass the downtime on Facebook. The horror! But Paul was awesome. He was fast, thorough, and he addressed my concerns and questions respectfully. They found me financing that rivaled the financing I came in with, even with the financing charge, and I ended up going with that. In short, it lasted about 15 minutes, and it was as painless as spending a bunch of money can be. Elisa was also great. She answered my emails/questions promptly from the beginning and set up the appointment right away. This is long, but I thought it was important to underscore how painless and smooth the whole transaction was, and how satisfied I am with my vehicle. I would point anyone looking for a Toyota without the run-around in Tony and Paul's direction. Thanks, everyone! More

Friendly, thorough, efficient, Ryan was informative, helpful and friendly. Ryan explained the services that I did not need now but should have in the future months ahead. My servi Ryan was informative, helpful and friendly. Ryan explained the services that I did not need now but should have in the future months ahead. My service was completed in full in less time than expected. And a free car wash too!!! More

I felt like Wendy was family! I had so much fun purchasing my RAV 4. From the time I entered the door to the time I drove out with my new car, each and every member of the staff w I had so much fun purchasing my RAV 4. From the time I entered the door to the time I drove out with my new car, each and every member of the staff was super friendly, professional and accommodating. I did not feel pressured. Wendy new just how to help me talk through each decision. It was absolutely painless! More

Who loves ya, baby I purchased a 2018 RAV4 SE from Nettie at Rudy Luther late last year. I decided I wanted to get back into a hybrid and settled on the RAV4 Limited Hyb I purchased a 2018 RAV4 SE from Nettie at Rudy Luther late last year. I decided I wanted to get back into a hybrid and settled on the RAV4 Limited Hybrid. Nettie is our go to salesperson and she made it happen. Found the exact car I was looking for. Have recommended Nettie to several people, all of whom ended buying from her. Takes care you from start to finish. Stacey had everything ready for us to sign when we arrived which really sped things up. More

Tony made the experience painless! We had a great experience at Rudy Luther Toyota. Tony provided me with all the information needed to make a confident purchase. He also helped us get We had a great experience at Rudy Luther Toyota. Tony provided me with all the information needed to make a confident purchase. He also helped us get the vehicle that was best for us, and made sure it was best possible condition before we took it. More

Personable, knowledgable, patient, fun experience! A good car from good people. I appreciated Mike's and Katie's patience and the unpressured process. They answered all my questions with wisdom and e A good car from good people. I appreciated Mike's and Katie's patience and the unpressured process. They answered all my questions with wisdom and enthusiasm. More

Dan provided good service we had to wait a few days for our car, it was coming from another dealership. When the car arrived there were some scratches and dents in the back bum we had to wait a few days for our car, it was coming from another dealership. When the car arrived there were some scratches and dents in the back bumper so we had to bring it back for them to fix. Kind of disappointed cause brand new car that has scratches and dent already. More

Bees of the Best Consistently great service and value from the team at Rudy Luther Toyota. Dan was able to find what I needed and get it installed on a short time fram Consistently great service and value from the team at Rudy Luther Toyota. Dan was able to find what I needed and get it installed on a short time frame to meet my need. Very grateful. More

Surprised experience I have had no experience with Toyota’s. I was driving a Hyundai limited edition Santa Fe. B/4 that BMW’s, Lexis and Honda’s to name a few. But so far I have had no experience with Toyota’s. I was driving a Hyundai limited edition Santa Fe. B/4 that BMW’s, Lexis and Honda’s to name a few. But so far day two I am quite impressed with the ride. The trade in was very fair. More