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Rusnak BMW

Thousand Oaks, CA

4.8
853 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 853 reviews

November 26, 2015

Outstanding customer experience! My service writer, Art, is always informed and works on my behalf to get my BMW 750 Li proper attention with an appropriate sense of urgency and timin More

by L & L WM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2015 -

Rusnak BMW responded

Thanks again John! So glad we could make you happy! - Al LeMoine., General Manager

November 24, 2015

BMW X5 diesel Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can More

by bumo68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2015 -

Rusnak BMW responded

Thanks for the great review! So glad we could help! - Al LeMoine., General Manager

November 14, 2015

Great service from Claude at Rusnak BMW Bought my daughter a 128i at Rusnak BMW and Claude was great to work with. He was the consummate professional, and made the buying process easy, even More

by Steve C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Nov 20, 2015 -

Rusnak BMW responded

Thank you Steve! It's great that you had a wonderful experience! - Al LeMoine., General Manager

November 13, 2015

We loved working with Roger Carroll! Buying my car was super easy and stress free. Plus Roger quoted me the lowest price upfront. No haggling. I'm very busy and he made this experience pa More

by GinaZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review, Gina! So glad to hear your experience was a great one! Enjoy your purchase! - Al LeMoine., General Manager

November 13, 2015

Prompt, courteous, professional--and calorie-free Bob Martin welcomed me promptly and personably. Completed my paperwork, estimated the time for service, and I was in a shuttle on my way to work in a More

by 1twice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the great review! We hope you'll be back to see us and are able to grab some coffee and a donut next time! - Al LeMoine., General Manager

November 12, 2015

Quality Service Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was More

by rdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review! Art and the rest of our service team are great! We hope you'll be back to see us again! - Al LeMoine., General Manager

November 09, 2015

Service First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. More

by peter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the review! Glad to hear your experience was easy! - Al LeMoine., General Manager

November 09, 2015

Service Thank you very much to Renee Norris and all your mechanics team for doing the great service on each of my BMW's (like always). More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Nov 20, 2015 -

Rusnak BMW responded

Thank you for the kind review! We're very proud of Renee and the team! - Al LeMoine., General Manager

November 08, 2015

Oil Change Michael was very attentive and a pleasure to work with. Came in for an oil change and was out with in 90 minutes with a car wash. More

by westalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Nov 20, 2015 -

Rusnak BMW responded

That is great to hear! Thank you for the kind words for Michael! - Al LeMoine., General Manager

November 07, 2015

Such a nice and good deal, I purchased two This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend h More

by nickelco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend him highly.

Nov 20, 2015 -

Rusnak BMW responded

Thank you for the wonderful review! Mark is valuable to us! We're glad to have you as a loyal customer! - Al LeMoine., General Manager

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