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Rusnak Volvo Cars
Pasadena, CA
1,342 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,342 reviews
December 04, 2018
EXCELLENT CUSTOMER SERVICE!!! I WAS GREATLY GREETED AND VERY WELL TAKEN CARE OF BY CLIDE AND EPHREM. THEY WERE BOTH VERY PROFESSIONAL AND KNOWLEDGEABLE. I FELT LIKE I WAS AT A HOLI I WAS GREATLY GREETED AND VERY WELL TAKEN CARE OF BY CLIDE AND EPHREM. THEY WERE BOTH VERY PROFESSIONAL AND KNOWLEDGEABLE. I FELT LIKE I WAS AT A HOLIDAY PARTY WHEN I VISITED RUSNAK PASADENA, THATS HOW MUCH FUN I HAD GETTING A CAR FOR MY FAMILY. NARBEH PETROSSIAN More
by NP400496
Employees Worked With
Ephrem Yohannes, Clide Abraamyan
December 04, 2018
Beyond Excellence I can't thank the team at Rusnak Volvo enough for their exceptional service and support! They are second to none and I appreciate how they're attentiv I can't thank the team at Rusnak Volvo enough for their exceptional service and support! They are second to none and I appreciate how they're attentive from the small details to the big ones. And from the start of your visit to when you drive off in your new Volvo. Appreciative shout outs to the General Manager, Sally, who worked hard to get me the vehicle I wanted--and her incredible supporting cast, Jimmy, Brandi and Jamie who all helped to make my customer experience awesome! You guys are a big part of why Rusnak Volvo is Beyond Excellence...Thank you! Carla R More
by Carla 619
Employees Worked With
Other Employees :
Eva, Barbi, Jamie, George and Susan
December 03, 2018
Anthony Marino - superb service Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car. Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car. More
by roberttblair
Verified CustomerEmployees Worked With
Anthony Marino
December 02, 2018
Volvo XC40 Excellent service! We were able to bargain to a mutually beneficial price and left with the car of our dreams at the price we wanted to pay. Christine Excellent service! We were able to bargain to a mutually beneficial price and left with the car of our dreams at the price we wanted to pay. Christine was a gem from order placement to delivery! More
by HARJITSMANN
Employees Worked With
December 01, 2018
Excellent experience !! Great dealership, easy and fast process. Christine Lee give me a 5 star service and the transaction is smooth and easy. It only take me 1 hour to ge Great dealership, easy and fast process. Christine Lee give me a 5 star service and the transaction is smooth and easy. It only take me 1 hour to get all the process done. More
by vincent729
Employees Worked With
November 29, 2018
Very friendly service Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mes Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mess (scuffed/dirty from kids hand prints and general wear) and that would be a nice perk. Otherwise, so far so good! :) More
by CHEFSTADLEN
Employees Worked With
Anthony Marino
November 29, 2018
Thank you to Anthony Marino and the Service Technicians for the the outstanding service you always give to your customers. Also having the shuttle to take us to Anthony Marino and the Service Technicians for the the outstanding service you always give to your customers. Also having the shuttle to take us to and from home is helpful. More
by NewCar
Employees Worked With
Anthony Marino
November 29, 2018
Good work, fast but wish I didn't have to get new brakes Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs such as this. Plus after I left my inflation light came on for one of my tires and I had to stop and put air in it. More
by heatherltorres
Employees Worked With
November 28, 2018
Exceptional Customer Service The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problem The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problems I experience with my car, I am always satisfied. I'd also like to thank Jeffry who when I discovered that my seat belt buckle was wedged between my seat and the console, made sure the problem was resolved so I was not late for my appointment. More
by BABRUNER
Employees Worked With
Anthony Marino
November 28, 2018
Friendly and exceptional customer service. Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring my car into Rusnak. More
by ANTONIOMERCADO
Employees Worked With
Anthony Marino
