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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

April 13, 2021

Great experience from start to finish. Chris was great and super responsive. No haggling, just a few email and we got to the agreed fair price. Ronnie was very professional and quick to make sure I can ge More

by Vinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Ton That
Apr 14, 2021 -

Rusnak Volvo Cars responded

Vinh- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Christopher, Na'eem, and Ronnie went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Rusnak Volvo Cars.

April 13, 2021

Christine was terrific and made everything easy. She responded to all my questions quickly and made the dealmaking hassle-free. She has earned my loyalty. More

by KATEKONDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Rusnak Volvo Cars responded

Kate Thank you for taking the time to share your feedback for Christine at Rusnak Volvo Cars. If there is anything else we can be of assistance with, please do not hesitate to reach out. We look forward to having you here again next time!

April 08, 2021

Very professional and patient, the new sales person, Jamie, she is knowledgeable and friendly, I think she is the one that make me wanted to get my first Volvo, she is very detailed. More

by ANCHILC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 09, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great experience with Na'eem, Jose, and Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 07, 2021

I placed an order with Verletta - she was great and sent timely updates. Once the car arrived, Christine was helping us out and she was great as well! Very knowledgeable and helped us to get all the paperw More

by ZT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verletta Massey
Apr 08, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to mention Christine and Verletta! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 07, 2021

My 80k service went smoothly. Na’eem communicated findings with me in a timely manner. Shuttle was offered. Car was nice and clean when I picked it up! More

by Nicole Rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rusnak Volvo Cars responded

Nicole, thank you for taking the time to share your experience with Na'eem in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 06, 2021

Anthony Marino has been my Volvo service manager for 2 years and provides excellent customer service from booking through completion. During my last visit I also met Patrick Folsom in Sales about trading More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars, Andrew! We will be sure to thank Anthony and Patrick for providing you with excellent service. We look forward to working with you again!

April 06, 2021

Na'eem has always been very professional, cordial and accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit. More

by RUBENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Na'eem for providing you with excellent service. We can't wait to work with you again!

April 06, 2021

It always sucks when anything on my car breaks or needs repair, but it's always a pleasure to come here for service. Anthony is fantastic!! More

by CMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with a pleasant service experience. We look forward to your next visit!

April 02, 2021

Anthony Marino is an exceptional Service Associate. He Went above and beyond his duties. Very prompt in answering my concerns and knowledgeable with his craft. Please keep up the good work! More

by GALLANORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Thank you for this five star review of Rusnak Pasadena Volvo. We are so happy to hear that Anthony was able to service your needs. Come back and see us again soon!

April 02, 2021

my service advisor has always been anthony marino. he has always taken care of the issues with my car, though i wish there weren’t that too many. he is prompt in communicating with me. he always does his bes More

by MFV_PH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback. Please email me at ssmeed@rusnakautogroup.com with your preferred contact information. Thank you, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

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