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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

July 23, 2019

Courteous,Knowledgeable and Prompt The staff and service were exceptional. My wait time was as stated and the staff was courteous and knowledgeable about what was needed. Job well done! More

by ETUCKER526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Rusnak Volvo Cars responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2019

new car Christine was great! I didn't like the process for warranty of the lease because I didn't have all of the information/wasn't prepared for that discus More

by JEREMYM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Rusnak Volvo Cars responded

Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2019

Competent, professional and service oriented. Na'eem is always courteous and professional. He is the major reason that I encourage my friends to buy & service their cars at Rusnak Volvo Pasadena. More

by MaryV.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

July 19, 2019

Very Professional and friendly environment I had been to the other Rusnak dealership in Westlake village for my first car and this was the second time I am came back to Rusnak with my family t More

by MRiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adimika Rachel, Gilbert Cheng
Jul 22, 2019 -

Rusnak Volvo Cars responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 18, 2019

Volvo S60 maintenance I come to Rusnak Pasadena Volvo for all of my services, the entire staff is great (from the greeters to Anthony my advisor), it’s a seamless experienc More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 22, 2019 -

Rusnak Volvo Cars responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 18, 2019

Service review This was my first visit to Rusnak/Pasadena Volvo for a problem with my new XC 40. The problem was identified and resolved in two hours. I had a wonder More

by H.MONALY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 22, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

July 17, 2019

Ultimately a good experience! Verletta Massey and Ephrem Yohannes are the reason I ultimately bought from Rusnak Volvo. Verletta's level of knowledge of the vehicle as well as More

by XC60 love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adimika Rachell, Ephrem Yohannes, Verletta Massey
Jul 18, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2019

Truly exceptional! We are very happy with our recent services at Rusnak Volvo. We had the 30,000 mile service done and then got four new tires, based on advice from Ant More

by PHILKLEMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2019

Specified what was covered from the getgo Bought a tireplan and specified what was covered from the start. It took longer than a usual replacement but was understandable since they had to go t More

by ROMMELVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

July 15, 2019

Excellent Service. Spent weeks looking for the right vehicle. I was fortunate to get a hold of Jimmy who helped me get into the Volvo I wanted. From beginning to end, More

by Pegasus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!

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