Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Sales process was good. Finance okay. Detailing vehicle readiness poor. Vehicle could have been cleaned more and no issues. Finance okay. Detailing vehicle readiness poor. Vehicle could have been cleaned more and no issues. More

The experience was amazing from looking at different vehicles and test driving and learning about each and what I like ti the finance portion. Everyone was super helpful and kind! vehicles and test driving and learning about each and what I like ti the finance portion. Everyone was super helpful and kind! More

Vehicle came in for warranty transfer case replacement Megan kept me informed the whole way Megan kept me informed the whole way More

Bought our 1st vehicle through the dealership and couldn't ask for a better experience. Justin went above and beyond and moved my Tonneau Cover over with no service techs available and outside since couldn't ask for a better experience. Justin went above and beyond and moved my Tonneau Cover over with no service techs available and outside since the service area was full already with vehicles and impending weather. Financing with Black was smooth and quick. Definitely would consider buying/leasing through them again. Already have taken previous vehicles to them for service that have been great experiences. More

Everything was great, informed the entire time Video was a nice addition as well Thank you a nice addition as well Thank you More

Oil change tire rotation easy to schedule good communication great service Long time customer very pleased communication great service Long time customer very pleased More

Have never had sick a negative experience. I was looking for a used ram truck but I heard about the incentives for a new ram (2.9 % 72 months) 10 year 100,000 warranty) 3 months delays in paym I was looking for a used ram truck but I heard about the incentives for a new ram (2.9 % 72 months) 10 year 100,000 warranty) 3 months delays in payments. The salesperson said there is no such deal. I went to City Dodge in Brookfield. The sales person (Tyler) heard my conversation with my wife about buying a used truck because there is no financing special and said that deal is still on. I ended up buying a new ram from City Dodge Brookfield today. I would have like to buy from West Bend Russ Darrow as I live in West Bend but the salesperson said they did not offer the special; how disappointing!!!! City Dodge Brookfield was a positive experience!!!! More

I received accurate information about my vehicle in a timely manner The technician informed me about my vehicle in a slow way and the technician walked me through my multi point inspection timely manner The technician informed me about my vehicle in a slow way and the technician walked me through my multi point inspection More

Helpful . .. efficient .... pleasant We were greeted at the door and the dealership was clean with nice music. We were given a water bottle and treated like a g .. efficient .... pleasant We were greeted at the door and the dealership was clean with nice music. We were given a water bottle and treated like a guest More

I've been going to Russ Darrow for 2 Jeeps and a Toyota. Of course I appreciate the people, the service and sales people. I trust you with the repairs, your honesty about mechanical issues and reasonable co Of course I appreciate the people, the service and sales people. I trust you with the repairs, your honesty about mechanical issues and reasonable costs. More