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Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center
West Bend, WI
187 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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187 Reviews of Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center
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June 29, 2025
Issue with exhaus leak that Idiot a Ram issue. It should be covered by the recalls and or warrant, but my Ram was 600 miles past the 60,000 miles it would be only partially covered and the they c It should be covered by the recalls and or warrant, but my Ram was 600 miles past the 60,000 miles it would be only partially covered and the they charged me almost $200 for a diagnostic fee on a qell know issue with Ram. More
by BABASHIRE1
Verified CustomerEmployees Worked With
June 27, 2025
Picked up my 2023 Jeep Wrangler after getting an oil change. It had oil all on my inside door panel and on my steering wheel. Not happy. The girl who took care of us played it off that it was no big dea change. It had oil all on my inside door panel and on my steering wheel. Not happy. The girl who took care of us played it off that it was no big deal. They also checked out my rear frost on my rear window because one of the lines stoped working. The same line was fixed last September (not even a year ago) and they told me it was my fault it stopped working this time. That is not true and I don’t think I should have been blamed for that. My jeep only has 13,000 miles on it and what happened at my appointment yesterday is completely unacceptable. More
by SUSANBACKHAS
Employees Worked With
Tiffany
June 27, 2025
My sales person was very helpful and nice. When I had a problem with the windshield he was quick to fix the problem. However I was a little disappointed with the service team. They had left a When I had a problem with the windshield he was quick to fix the problem. However I was a little disappointed with the service team. They had left all four windows rolled down during a rain storm. My Interior was wet. More
by APRIL_N_ABBY
June 27, 2025
Fine job on the oil change and tire rotation and timeliness of service, but they didn’t check tire pressures or fill my low tire. Left with one tire at 29 PSI. timeliness of service, but they didn’t check tire pressures or fill my low tire. Left with one tire at 29 PSI. More
by megraul
Employees Worked With
June 24, 2025
Vehicle left dealership and low oil pressure light was illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to p illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to patronize Russ Darrow CDJR More
by MIKEANDNANCY2013
June 22, 2025
People are nice but cost me $300 and some change just for them to look around at and drive my car and told me they can’t do anything them to look around at and drive my car and told me they can’t do anything More
by Ghostxumo
June 19, 2025
Need to get back the car wash all so a little more speed up front speed up front More
by lauragorde
Employees Worked With
June 15, 2025
I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me back on the road very quickly. An overall great experience at Russ Darrow West Bend More
by kdbgolfs
