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Russ Darrow Honda

Milwaukee, WI

4.6
2,575 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,575 reviews

February 28, 2026

Came in for rear brakes had advisor ride with me for a test drive to see what she could hear from the rear and she immediately said struts and suspension which was not the case please stop assuming to get More

by JEANNETTE.ROBINSON1967
Recommend Dealer
No
Employees Worked With
Aleiah Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
February 28, 2026

Everyone was very friendly, and very helpful, the space was also very clean, overall great experience, Dakota was amazing! More

by Rhiannon
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Vitrano
Feb 28, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our team was friendly and helpful in a clean space. Dakota will be thrilled by your kind words. Thank you for sharing your experience! George Matthews george.matthews@russdarrow.com

February 28, 2026

This dealership was very clean, and everyone was very nice and super helpful, I worked with Dakota, and she was amazing! Super super nice, answered any questions I had, and it felt like I was talking to More

by Rhiannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Russ Darrow Honda responded

We’re thrilled you found our facility clean and our team so welcoming. Dakota will be excited to hear how helpful and friendly she was throughout your visit. If you have any more questions about your Honda, please let us know. George Matthews george.matthews@russdarrow.com

February 28, 2026

Dakota is very nice and informative. She did not waste our time. I look forward to working with her in the future. I highly recommend her to anyone looking to buy a car or even just some More

by Dria409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with Dakota’s informative and efficient approach. We’re glad you chose a new Honda HR-V and appreciate your recommendation. We look forward to helping you again in the future. George Matthews george.matthews@russdarrow.com

February 28, 2026

I don't know who Zach Gresbak is. I dealt with Jon (i think Stein?). He was EXCELLENT!!! He made my experience seemless and easy. Would love to deal with Jon again. When I came to More

by mary.mross50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Russ Darrow Honda responded

We appreciate your five star rating and positive feedback about your service experience. It’s great to hear Jonathan made the Honda CR-V service seamless and that pickup was fast. We look forward to helping with your CR-V again. George Matthews george.matthews@russdarrow.com

February 28, 2026

I could have went somewhere but the fact that my mother dealt with them already i felt okay. More

by Cdub3476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Russ Darrow Honda responded

We’re glad your mother’s experience put you at ease. Congratulations on your new Honda CR-V and we hope you enjoy every drive. George Matthews george.matthews@russdarrow.com

February 28, 2026

Quick and easy! Kailah was very friendly and greeted me before I could even get out of my car. Much appreciated! More

by TYRA.IVY
Recommend Dealer
Yes
Employees Worked With
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailah
Mar 01, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our service was quick and easy. Kailah enjoys greeting customers right as they pull in. Thank you for trusting us with your Toyota Camry. George Matthews george.matthews@russdarrow.com

February 28, 2026

Russ Darrow Honda service department always takes great care of us. Thank you Rachel Aguilar More

by george.matthews
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 01, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with our service team. We’re glad Rachel provided such attentive care for your Jeep Wrangler. We appreciate your trust and look forward to serving you again. George Matthews george.matthews@russdarrow.com

February 28, 2026

Russ Darrow Honda service department always takes great care of us. Thank you Rachel Aguilar More

by george.matthews
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 01, 2026 -

Russ Darrow Honda responded

Thank you for highlighting Rachel’s attentive work in our service department. It’s great to hear your Jeep Wrangler received the care you deserve. We appreciate your trust and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

February 28, 2026

Russ Darrow Honda service department always takes great care of us. Thank you Rachel Aguilar More

by george.matthews
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 01, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our service team always takes great care of you. We’re glad Rachel could assist with your Jeep service. We appreciate your loyalty and look forward to helping you again. George Matthews george.matthews@russdarrow.com

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