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Russ Darrow Honda
Milwaukee, WI
2,054 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,054 reviews
June 02, 2025
Russ Darrow Honda employees are the epitome of what car dealership employees should be: respectful, kind, and honest. Everyone I came into contact with was laser focused on providing a 10/10 customer servi dealership employees should be: respectful, kind, and honest. Everyone I came into contact with was laser focused on providing a 10/10 customer service experience from start to finish, and they succeeded. They were respectful of my budget and my time. They listened to my wants and needs. Most importantly, they used their wealth of knowledge about vehicles to find a vehicle for me that was nothing short of the best that I could comfortably afford, while keeping me solidly inside of my budget, and extremely satisfied with the 2025 Honda Civic I leased. I know that I’ll be recommending Russ Darrow Honda in the future to anyone interested in a new vehicle. There’s no way I could send someone to another dealership. More
by foreveramanda25
Verified Customer
June 01, 2025
This was a great experience, very easy to get in to a new lease. Thanks! lease. Thanks! More
by kalden12
May 31, 2025
We were concerned about the car "shuddering" whenever we started the car at a stop sign. We were told it's because the of continuous variable transmission. Less to worry about ... everything else was fine. started the car at a stop sign. We were told it's because the of continuous variable transmission. Less to worry about ... everything else was fine. More
by COMPLEXANALSIS
Employees Worked With
May 30, 2025
Adrianna was extremely professional I loved how straight forward she was about the wait time and the going forward process give her a raise please forward she was about the wait time and the going forward process give her a raise please More
by JOCELYNMOORE54
Employees Worked With
May 30, 2025
Such a courteous staff, not pushy. Did not keep us waiting extremely long. Thank you Did not keep us waiting extremely long. Thank you More
by mepritch
Employees Worked With
May 29, 2025
Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More
by Xxlharley1
Employees Worked With
May 26, 2025
Adrianna was very helpful and reassuring prior and during the service. Minor miscommunication between mechanics & system but issue was solved. Very appreciative of her. the service. Minor miscommunication between mechanics & system but issue was solved. Very appreciative of her. More
by Sher Lee
Employees Worked With
May 26, 2025
Easy to work with and friendly staff appointments were available with one call oil change quick available with one call oil change quick More
by JENIFJEN00
Employees Worked With
May 26, 2025
I was treated kindly. They made me feel like my car was the most important. They made me feel like my car was the most important. More
by GAYLELUDOWSSI
Employees Worked With
May 25, 2025
Online scheduling does not work. I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not rece I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not receive a car wash. More
by vangk89
Employees Worked With
