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Russ Darrow Honda

Milwaukee, WI

4.6
2,609 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,609 reviews

March 08, 2026

The place is very well-run and clean, with nice vehicles and polite staff. I had a few issues but Daryl helped me solve them. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Russ Darrow Honda responded

Eric, at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Daryl, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

March 08, 2026

Alieha was terrific, she helped me get a shuttle while my car was serviced and also to get a ride back to the dealership. Very nice person. They fixed my van’s door at an affordable price. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with Aleiah. We’re glad the shuttle service and return ride suited your needs and that we could repair your Odyssey’s door at a fair price. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

March 08, 2026

I have been using your service department for around 15 years. The service technicians are very good and Scott Bohn has been my mechanic during all this time and he is fantastic. He is the reason I come More

by DDLARIAT
Recommend Dealer
Yes
Employees Worked With
Jon stein was service advisor
Mar 08, 2026 -

Russ Darrow Honda responded

It is rewarding to know our Toyota service has earned your trust over 15 years. We are proud our technicians have provided the dependable care that keeps your ECHO in great shape. Thank you for your continued loyalty, and we look forward to assisting you at your next visit. George Matthews george.matthews@russdarrow.com

March 08, 2026

Always great service! Everything is done with expertise as well as in the timeframe promised. More

by ttolefree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Russ Darrow Honda responded

Jonathan and our team are delighted to hear your Honda CR-V service was handled with expertise and completed as promised. We appreciate you highlighting the care we take in every repair. We look forward to supporting your vehicle’s future maintenance. George Matthews george.matthews@russdarrow.com

March 08, 2026

Cruz, was fine. Jay's welcome is what makes me return. But...Once again I came in expecting an oil change for about $60 and ended up paying almost $300 for service t More

by ELVEECAOTTO
Recommend Dealer
Yes
Employees Worked With
CRUZ
March 07, 2026

Everyone was very friendly and helped me get just what I was looking for. Daryl was amazing and Al and Gerald didn't disappoint. More

by jrtrudeau15
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Robinson
Mar 08, 2026 -

Russ Darrow Honda responded

We’re thrilled Daryl and our team helped you find the ideal new Honda Odyssey. Thank you for sharing your experience. Enjoy every drive in your Odyssey. George Matthews george.matthews@russdarrow.com

March 07, 2026

Friendly , on time Comfortable waiting room, video to see techs working, easy to schedule appointments More

by KERRIVANCE1
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 08, 2026 -

Russ Darrow Honda responded

We appreciate your comments about our friendly team and punctual service. We’re glad you found the waiting area comfortable and valued the video feed showing our technicians at work. Thank you for noting how straightforward appointment scheduling can be, and we look forward to assisting with your Honda again soon. George Matthews george.matthews@russdarrow.com

March 07, 2026

She was incredibly accommodating and addressed all of our concerns. She found us the exact model we wanted and expedited the process! More

by CHADESIGNS
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Vitrano
Mar 07, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear Dakota could accommodate your concerns and find the exact Honda you wanted so quickly. Congratulations on your new Honda. Wishing you many great drives! George Matthews george.matthews@russdarrow.com

March 07, 2026

Rachel was great as usual, I hope y'all know how valuable she is. Always look forward to working with her. Very professional! More

by davesi98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Russ Darrow Honda responded

We are thrilled Rachel continues to deliver professional service on your Honda CR-V. Thank you for acknowledging her dedication. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 06, 2026

Very friendly and easy going. Super efficient, quick and thorough. Maddie is amazing and super sweet. More

by ZOYA.MORANI
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
Mar 06, 2026 -

Russ Darrow Honda responded

Thank you for your kind review. We’re glad our team provided friendly, efficient, and thorough service on your Honda Civic. Maddie will be thrilled to hear your compliments. George Matthews george.matthews@russdarrow.com

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