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Russ Darrow Honda
Milwaukee, WI
2,342 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,342 reviews
December 11, 2025
Last time I brought my car into your dealership, I received it back covered in salt. When I requested for a car wash, there was no qualified persons who could just run my car through the car wash. I a received it back covered in salt. When I requested for a car wash, there was no qualified persons who could just run my car through the car wash. I also texted Maddie for a quick quote for a new key fob but I never received an answer back. I dont see the staff being respectful or caring for the cars and customers. I will not be taking my Honda or any of my vehicles back to Russ Darrow. More
by rwegenke
Verified CustomerEmployees Worked With
December 10, 2025
He was awesome, couldn't have asked for a better person! Couldn't have asked for a better salesman! Couldn't have asked for a better salesman! More
by ANATNYX
December 10, 2025
Excellent service from start to finish. I am a long time customer and especially value the service department. I am very loyal to this dealer and have bought 6 cars from them over the last I am a long time customer and especially value the service department. I am very loyal to this dealer and have bought 6 cars from them over the last 20 years. More
by mspoerl
Employees Worked With
December 09, 2025
Daryl was amazing through this whole process. My husband and I went to Russ Darrow Honda because I was in need of a new car since mine was totaled. Daryl was patient with me and understood that I My husband and I went to Russ Darrow Honda because I was in need of a new car since mine was totaled. Daryl was patient with me and understood that I was able to get a car on our first visit. I never felt pressured or forced into anything. Then when we came back to purchase the car, Daryl made sure I understood everything and answered all my questions and made the process so seamless and quick. Looking forward to working with them in the future for all my car needs. More
by AVERY.DEFELICE
December 07, 2025
Courteous friendly professional. Get the impression that customer comes first. Seems like thy tend to overbbok their appointments so wait times are longer than anticipated. Get the impression that customer comes first. Seems like thy tend to overbbok their appointments so wait times are longer than anticipated. More
by JOLADE2803
December 05, 2025
Air was not put iny tire, I was told it was in ended up having to take it to tire shop just for some air having to take it to tire shop just for some air More
by FORSTER-LEE
Employees Worked With
December 04, 2025
Samantha was friendly and helpful. Being open on Sunday was very helpful in getting both my cars serviced. Being open on Sunday was very helpful in getting both my cars serviced. More
by BOBGEE100
Employees Worked With
December 03, 2025
They always get my car done within an hour quick and fast let me know all details i need for up coming appointments for my car let me know all details i need for up coming appointments for my car More
by owzawanna
December 03, 2025
Overall great experience, only complaint was long waits between paperwork but they did apologize and told us they were short handed and had a number of buyers were being helped at the same time. between paperwork but they did apologize and told us they were short handed and had a number of buyers were being helped at the same time. More
by JEFF_J
Employees Worked With
December 03, 2025
Service was relatively quick. The price for the service i got was great. I really like the scheduling online. The price for the service i got was great. I really like the scheduling online. More
by clloyd121
