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Russ Darrow Honda

Milwaukee, WI

4.6
2,678 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,678 reviews

March 25, 2026

Helpful friendly nice understanding Detail orientated organize Awesome pretty kind Fast patient Cool optimistic Amazing More

by pazongmoua04
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
March 25, 2026

Highly professional Excellent communication Rachel shared details about what would be done and how much it would cost. She kept me updated on the timing of everything More

by JEN.WNCA
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 25, 2026 -

Russ Darrow Honda responded

It’s great to hear Rachel kept you informed about the work and cost for your Honda Pilot and provided clear timing updates. We appreciate your feedback and your trust in our team’s professionalism. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

No thanks No Excellent job Fast and on time Thank have a great day Bye More

by Sister22735
Recommend Dealer
Yes
Employees Worked With
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailah Flores-Malone
Mar 25, 2026 -

Russ Darrow Honda responded

We’re glad your Honda Civic service was fast and on time, and that you thought the team did an excellent job. Kailah appreciates your feedback, and we hope you have a great day. George Matthews george.matthews@russdarrow.com

March 25, 2026

Great experience from setting the appointment all the way through the checkout process. Rachel Aguilar is great. More

by cullen3
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 25, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear that scheduling and checkout for your Honda Odyssey service went smoothly. Rachel appreciates your kind words and our team looks forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

Great in service, reasonable time for repairs. My one car n for oil change was a little long More

by ALANDLORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

Alan, thank you! Aleiah, Adrainna, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 25, 2026

Alicia was the consummate professional. Great work and I look forward to working with their service department in the future. More

by DMCWILLIAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

Thanks for sharing your experience with Alicia. We’re happy she could provide professional service on your Acura RDX. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

maddie is my go to girl. ... great job!!! I will continue to go see her More

by milwaukeedouglasavewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

Knowing Maddie remains your trusted service advisor means a great deal to us. We’re pleased she continues to deliver the high-quality care your Audi A6 deserves. We look forward to assisting you again soon. George Matthews george.matthews@russdarrow.com

March 25, 2026

They have always been very help with all my service needs. They are prompt on letting me know when my care needs service. Very friendly. Thank you More

by M.NANAGEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

It’s great to know our team has been helpful with your service needs and kept you informed about maintenance for your Honda. Thank you for recognizing our friendly approach! George Matthews george.matthews@russdarrow.com

March 24, 2026

I greatly appreciate getting my car serviced at this Honda dealership the team is always pleasant and knowledgeable More

by dkshobee
Recommend Dealer
Yes
Employees Worked With
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgardo Acosta
Mar 25, 2026 -

Russ Darrow Honda responded

It’s rewarding to hear our Honda team’s friendliness and expertise stood out to you. We’re pleased your Pilot received attentive service. Edgardo looks forward to welcoming you back. George Matthews george.matthews@russdarrow.com

March 24, 2026

It was good service. It took 30 min longer than I thought though. It was supposed to take one hour, it took 1.5 hours More

by CATHERINESEIBERT0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda, Catherine. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

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