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Russ Darrow Honda

Milwaukee, WI

4.6
2,104 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,104 reviews

June 22, 2025

I had a very good experience at Russ Sarrow, buying my Honda Odyssey. Daryl Robinson worked very hard to get me exactly what I wanted. More

by SLHUNTFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 22, 2025

I had an appt for a "starter replacement" then returned shortly afterwards for a few adjustments to re-align my radio, dash lights, etc ...but all in all things feel good.....thanks More

by ceaustin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 22, 2025

Chris was really straight forward and asked what I wanted and we were able to work out a deal More

by CIANCURRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Stoflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myrien Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Russ Darrow Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! George Matthews george.matthews@russdarrow.com

June 21, 2025

This dealership met my expectations and provided me with a good experience. London was especially helpful—friendly, honest, and went above and beyond to make sure I was comfortable with my decision. The fin More

by DALISHA.EDMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
London Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

June 20, 2025

Quick and attentive service from a knowledgeable and customer service oriented salesperson who was focused on achieving a successful deal. More

by IVAR8467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

June 20, 2025

The service was great. Rachel explained everything that was part of the service and gave me an accurate estimate on how long it would take. More

by KFBCOBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 19, 2025

The manager was very willing to make sure that my concerns was taken care of More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Russ Darrow Honda responded

Thank you, Judy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

June 19, 2025

I appreciate the video that was sent to me showing me the issues with the vehicle. Very pleased with the service that I got from the department. More

by CHRISLEUTERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 19, 2025

My experience was one of perfection from scheduling to my reception by Maddie to the prompt and professional service I received, I was impressed when offered a ride home, when I told them I was about 45 mile More

by Throttleman101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

June 18, 2025

Everyone was very friendly and informative. Let me know what needed to be done with my car. More

by dobie262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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