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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,162 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,162 reviews

September 16, 2026

I feel important and seen when I come here for my appointments . There hasn't been one staff person that disappointed me wve e and they work so hard to make sure everything is taken care of More

by TLEFLORE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2026 -

Russ Darrow Honda responded

Genuine care is at the heart of how our service department operates. Knowing that you feel important and seen at every appointment means a great deal to us. We’re proud our team’s dedication ensures every detail is handled when you bring in your Honda CR-V. George Matthews george.matthews@russdarrow.com

September 14, 2026

Brought our Honda 2017 CRV in for an oil change and routine service. Cruz did a great job, he checked for any recalls and had the updates while I was in. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Russ Darrow Honda responded

Your note about Cruz handling your oil change, checking for recalls, and completing updates while you waited highlights our dedication to comprehensive care. Your praise and five-star rating mean a great deal to our service department. George Matthews george.matthews@russdarrow.com

September 12, 2026

They thankfully had the vehicle we were looking for and got us approved fairly quickly. Dakota was great to work with. More

by emgeidel
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Russ Darrow Honda responded

Knowing that you felt approved quickly and that Dakota was great to work with means a lot to our team. We’re pleased we could secure the new Odyssey you were looking for. George Matthews george.matthews@russdarrow.com

September 09, 2026

Excellent My experience at the dealership was excellent. Everything was checked/replaced in a timely manner. More

by tjlybar
Recommend Dealer
Yes
Employees Worked With
Angela
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Sep 09, 2026 -

Russ Darrow Honda responded

Prompt, thorough service is at the heart of how our service department operates. Hearing that everything was checked and replaced in a timely manner on your Honda Civic means a lot to our service team. George Matthews george.matthews@russdarrow.com

September 07, 2026

My experience was good. Edgardo was nice and informative. The only pain point was I was given different times on when to expect the work on my car to finish, which was a bit More

by slopez0057
Recommend Dealer
Yes
Employees Worked With
Edgardo
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Sep 07, 2026 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

September 06, 2026

Professional and courteous customer service with clear communication. Thank you for making my visit quick and easy. More

by collett73
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Russ Darrow Honda responded

We’re glad your Honda CR-V Hybrid service was fast and effortless, and that our team communicated clearly throughout. Your kind words and five-star rating mean a lot to our service department. George Matthews george.matthews@russdarrow.com

September 06, 2026

Worked well with us to find the right vehicles, very attentive and responsive to questions. More

by VOGELHAUS
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson
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Sep 06, 2026 -

Russ Darrow Honda responded

Your Honda Civic received attentive, responsive care from our service department. We’re pleased we could work with you to find the right options, and knowing you appreciated our responsiveness means a great deal to us. George Matthews george.matthews@russdarrow.com

September 04, 2026

I have been a customer of Russ Darrow for several years, and I have always been very satisfied with my experience, both with sales and service staff. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Eynon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Russ Darrow Honda responded

Hearing that you’ve had consistently positive experiences with our sales and service teams over the years means a lot to us. We’re honored by your loyalty and are here to keep your Honda HR-V running smoothly whenever you need us. George Matthews george.matthews@russdarrow.com

September 04, 2026

I have been a customer for many years, and I have always found the experience to be the highest level. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Maddie
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Sep 04, 2026 -

Russ Darrow Honda responded

After many years as our customer, hearing that every visit to our service department has been at the highest level means a great deal to us. Our service team looks forward to providing that same quality care for your HR-V in the years ahead. George Matthews george.matthews@russdarrow.com

September 04, 2026

Ms Tracey is the best she always helps me out I will always work with her More

by Ale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Russ Darrow Honda responded

We’re glad Tracey’s assistance has been so dependable. Knowing you’ll continue working with her means a lot to our team. George Matthews george.matthews@russdarrow.com

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