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Russ Darrow Honda

Milwaukee, WI

4.6
2,724 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,724 reviews

April 21, 2026

Check engine light just came back on. I question if the work on the engine was done. Rattle still coming from the bottom of the car because a different tech finished the job as the first More

by DAPETERS
Recommend Dealer
No
Employees Worked With
Aleiah Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
April 21, 2026

This was are first experience with this dealership and it was a very pleasant experience!Dakota and Bridgette were extremely knowledgeable and very pleasant and easy to work with.So far we are enjoying our n More

by hoffmanpainting
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2026

Quick. Easy. Efficient. Our experience was pretty quick. Chris explained everything very thoroughly and got us what we needed. More

by MJHIV.92
Recommend Dealer
Yes
Employees Worked With
Christopher Stoflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stoflet
Apr 20, 2026 -

Russ Darrow Honda responded

It’s great to hear the entire visit was quick, easy, and efficient. Congratulations on your new Honda Odyssey. Thank you for sharing your feedback and enjoy your Odyssey. George Matthews george.matthews@russdarrow.com

April 20, 2026

good overall. - initial video update was sent to me at end of service, which is pointless. - automatic tire tread sensors said front (L) 5, (R) 5. back (L) 4, More

by Seanyenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgardo Acosta
Apr 21, 2026 -

Russ Darrow Honda responded

Dean, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

April 19, 2026

There were a few miscommunications, but overall my experience was great. I would buy from Russ Darrow Honda again. More

by AMELIAMIRCALLA
Recommend Dealer
Yes
Employees Worked With
Malik Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Merriweather
Apr 19, 2026 -

Russ Darrow Honda responded

Thank you for sharing your thoughts on purchasing a used Honda Pilot. We’re glad the overall experience was great despite a few miscommunications. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

April 18, 2026

They made sure to get me everything I need in a timely manner while being respectful and answering all my questions More

by JAUKARIWATSON
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rowley Clayborn
Apr 18, 2026 -

Russ Darrow Honda responded

Thank you for the five-star rating. It’s great to hear Rowley and our team could assist you promptly and respectfully with your used Honda Civic purchase and answer all your questions. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

April 16, 2026

Would have liked the Serv. Dept. Appointment maker to know about servicing. This could have saved me a trip in to the Serv. Dept. as the warning light could not be addressed if More

by DBUESCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

April 15, 2026

They went above and beyond to find the vehicle I wanted and got it shipped for me from Illinois. More

by TIMDSCHMITZ
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesia Matthis
Apr 15, 2026 -

Russ Darrow Honda responded

Lesia and our team are delighted we could locate the Honda you were seeking and arrange its shipment from Illinois. It’s rewarding to know our efforts stood out during your purchase. Thank you for your five-star feedback. George Matthews george.matthews@russdarrow.com

April 15, 2026

Clean, friendly, polite, Lesnar and Josh were nice to work with. ?? We love our new honda. More

by juliareiland
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesia Matthis
Apr 15, 2026 -

Russ Darrow Honda responded

Thank you for highlighting our clean, polite, and friendly atmosphere. We’re thrilled you’re enjoying your new Honda Accord Hybrid. George Matthews george.matthews@russdarrow.com

April 14, 2026

Lesia made the whole process easy breezy, she's great to work with. She came through for me a few years ago and she did it again this time! No doubt I'll be back again in a few years. I was in and out in an More

by drawthosestars
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesia Matthis
Apr 14, 2026 -

Russ Darrow Honda responded

It’s fantastic Lesia could make the process smooth again. Congratulations on your new Honda Civic and thanks for noting the quick turnaround. We look forward to helping when you’re ready for your next visit. George Matthews george.matthews@russdarrow.com

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