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Russ Darrow Honda

Milwaukee, WI

4.6
3,106 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,106 reviews

July 18, 2026

Very nice and caring Very good , thoughtful , caring, and considerate. They always kept me updated. More

by Lmoten69
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
July 18, 2026

He is the absolute best. I request him every time. I know my vehicle is in great hands, I trust his knowledge and experience More

by CRHIANNEH
Recommend Dealer
Yes
Employees Worked With
Levi
July 18, 2026

Very good The customer service was excellent Time was very fast Enjoyed the snacks while I waited More

by TANYANEAL94
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Love
Jul 18, 2026 -

Russ Darrow Honda responded

It’s wonderful to learn your Honda Civic service went smoothly. Alicia and our team appreciate your feedback on the swift service and refreshments. Thank you for the 5 star review. George Matthews george.matthews@russdarrow.com

July 17, 2026

I've been going to RD Honda since 2017, all your staff are really good. Rachel is always super, thank you. More

by Pilot+Ridgeline
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 18, 2026 -

Russ Darrow Honda responded

Thank you for your loyalty since 2017. We’re glad our team continues to deliver great service for your Honda Pilot. Your kind feedback means a lot and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

July 17, 2026

I was taken care of as soon as I got to the dealership. My vehicle was looked at and they told me what the problem was and the estimated time I would have to wait. More

by annmcintyre1950
Recommend Dealer
Yes
Employees Worked With
Kalahari Flores Malone
Jul 17, 2026 -

Russ Darrow Honda responded

Thank you for letting us know your Honda HR-V was taken care of so quickly. We’re glad our team pinpointed the issue and provided a clear timeframe for your wait. We appreciate your feedback and look forward to helping you again. George Matthews george.matthews@russdarrow.com

July 17, 2026

Russ Darrow has done a great job with helping me pick a great choice of vehicle to drive. More

by CAYNE_MONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Tucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

It’s great to hear our team guided you to the perfect Honda Civic. We’re thrilled you found a model that fits your needs. Enjoy the ride and feel free to reach out whenever you need assistance. George Matthews george.matthews@russdarrow.com

July 17, 2026

Maddie made sure that everything I had a concern about was taken care of. There are no more noises coming from under my truck. I’m very happy. More

by LETDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

Delighted to know that Maddie addressed your concerns and resolved the noise under your Ridgeline. It’s rewarding to see you’re pleased with how it turned out. We’re here whenever you need us again. George Matthews george.matthews@russdarrow.com

July 17, 2026

My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. More

by LETDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Russ Darrow Honda responded

It’s great to hear our service advisor took care of your Honda Ridgeline and that it’s driving smoothly. Thank you for the five-star rating. Don’t hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

July 16, 2026

The experience was thorough, timely, and friendly. I was kept current with progress and expected timing. I even had my car back to me 10 minutes earlier than I expected More

by AKDaya
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for sharing your feedback on our Honda service. We’re pleased our updates kept you informed and that your Odyssey was ready ahead of schedule. We’re happy the appointment ran smoothly and efficiently. George Matthews george.matthews@russdarrow.com

July 16, 2026

Great service and friendly service coordinator. I will be back soon as someone scrapped my car. See you soon! More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Russ Darrow Honda responded

Thank you for the five-star feedback. Angela and our service team are glad you enjoyed the friendly experience. We look forward to helping with your Honda CR-V repairs when you return soon. George Matthews george.matthews@russdarrow.com

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