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Russ Darrow Honda
Milwaukee, WI
2,012 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,013 reviews
April 04, 2025
I have been going to Darrow Honda for my Honda service since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the servi since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the service process and follow up to make sure I understand what was done with my car and any future maintenance it may need. The prices are fair and transparent. I have bought seven Honda's from Darrow during this time period and have appreciated their service department’s commitment to excellence. More
by Luvmyhondas
Verified CustomerEmployees Worked With
April 04, 2025
Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me expensive and they should not have recommended it to me More
by Matthew
April 04, 2025
Best experience since I started going here. Rachel set expectations and then exceeded them. She is a superstar. Rachel set expectations and then exceeded them. She is a superstar. More
by CBAHNEMAN
Employees Worked With
April 03, 2025
Outstanding service, will be sending my family and friends to the dealership. Thank to all that help me and my wife last night. friends to the dealership. Thank to all that help me and my wife last night. More
by LJOHNSON5638
Employees Worked With
April 03, 2025
Jon was great to work with, as always. He provided a fast response to my issue and communication on the action plan to fix the car. . He provided a fast response to my issue and communication on the action plan to fix the car. . More
by acbaker
Employees Worked With
April 02, 2025
Samantha was awesome in reaching out and explaining things. She makes up for a previous bad experience years ago with the service department. That experience is the reason for 3 stars for Russ Darrow things. She makes up for a previous bad experience years ago with the service department. That experience is the reason for 3 stars for Russ Darrow. Perhaps things have changed, but not willing to take the risk. Service is only used when problems must be resolved by a Honda dealership while the car remains under warranty. More
by DIWOJO
Employees Worked With
March 31, 2025
Fantastic service and quick turnaround. Maddie was personable, kind, and very thorough. Highly recommend Russ Darrow. Maddie was personable, kind, and very thorough. Highly recommend Russ Darrow. More
by BENBRYHAN
Employees Worked With
March 30, 2025
Very friendly, helpful and on time as promised. We highly recommend Russ Darrow Honda for servicing your vehicle We highly recommend Russ Darrow Honda for servicing your vehicle More
by Falls2018
March 30, 2025
I was in and out fast service nice workers I would recommend everyone to Russ Darrow Honda great atmosphere recommend everyone to Russ Darrow Honda great atmosphere More
by MANMAN199818
March 30, 2025
I was REALLY nervous about the car dealing process. Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got so Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got somewhat better with everything working out so good! More
by BENSON.K0676
