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Russ Darrow Honda
Milwaukee, WI
2,320 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,320 reviews
November 08, 2025
Explained what service was due in an informed way. Good friendly customer service. What i do not like is the 3% charge when using credit. This could force me to look elsewhere for service. Good friendly customer service. What i do not like is the 3% charge when using credit. This could force me to look elsewhere for service. More
by Joe
Verified Customer
November 08, 2025
Everything went smooth and was told of all recomended work today and for future visits. work today and for future visits. More
by BSWHALEN12
Employees Worked With
November 06, 2025
The customer serve service rep was great. But the guy that has to work on my 2008, Honda Pilot did a lousy job, he took shortcuts, he did not completely evacuate the fluid for my power steeri But the guy that has to work on my 2008, Honda Pilot did a lousy job, he took shortcuts, he did not completely evacuate the fluid for my power steering system, he just removed the fluid from the reservoir and filled the reservoir, and then also he spilled power steering fluid on my passenger seat. A lousy job by the technician More
by Jdb56177
November 06, 2025
Rachel is remarkably approachable. She’s also very pro active. I was impressed with the things she brought to my attention that were not on the agenda for the appointment. She’s also very pro active. I was impressed with the things she brought to my attention that were not on the agenda for the appointment. More
by beccaeanderson
Employees Worked With
November 06, 2025
Rachel is amazing! Every experience with her is a positive experience with exceptional customer service!!!! Every experience with her is a positive experience with exceptional customer service!!!! More
by KIMMFOSTER2
November 05, 2025
Everything was handled in a timely and professional manner from the time I got there until the time I left. manner from the time I got there until the time I left. More
by pez2915
Employees Worked With
November 02, 2025
He is very humble and was taking good care of me and making sure I will leave happy with no worry’s he actually got me into a new model car which I feel in love with. No problems at all. making sure I will leave happy with no worry’s he actually got me into a new model car which I feel in love with. No problems at all. More
by deannamcduffi22
Employees Worked With
November 01, 2025
I was thrilled that Russ Darrow provided a video overview of my car and the services that were needed, and that they didn't push services that I didn't need. I feel confident that they were honest and had my of my car and the services that were needed, and that they didn't push services that I didn't need. I feel confident that they were honest and had my best interest in mind. Thank you! More
by barb
November 01, 2025
My visits to Russ Darrow Honda are always pleasant and worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. More
by EGANAUDIO
