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Russ Darrow Honda

Milwaukee, WI

4.6
2,692 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,692 reviews

March 26, 2026

waited 15 minutes to be serviced and rude workers. Had to ask someone in the shop to get help as there were people in the office More

by mengielo
Recommend Dealer
No
Employees Worked With
Cruz
March 26, 2026

The dealership was very nice and clean had a great atmosphere and the salesman was excellent in his services he took care of us cvery well. We are glad that we met him! More

by benniegalloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Russ Darrow Honda responded

Thank you for pointing out our clean showroom and welcoming atmosphere. We’re thrilled our team delivered excellent service during your Honda CR-V purchase. Enjoy your new vehicle and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 26, 2026

Rachel is always amazing! Always efficient and friendly, one of the main reasons I’ll keep coming back. Levi always does perfect work as well, keep up the good work guys! More

by BUTLER_BRENDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
Mar 26, 2026 -

Russ Darrow Honda responded

It’s wonderful that Rachel’s efficient and friendly approach keeps you coming back. Thank you for trusting us with your Honda’s care. We look forward to welcoming you again. George Matthews george.matthews@russdarrow.com

March 26, 2026

I’m glad I chose Honda for my service needs they got me in and out within an hour More

by DETRA.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Russ Darrow Honda responded

It’s wonderful to know you were in and out within an hour for your Honda CR-V Hybrid service. We’re pleased our team could accommodate your schedule efficiently. We look forward to supporting your vehicle’s performance again down the road. George Matthews george.matthews@russdarrow.com

March 25, 2026

Helpful friendly nice understanding Detail orientated organize Awesome pretty kind Fast patient Cool optimistic Amazing More

by pazongmoua04
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 26, 2026 -

Russ Darrow Honda responded

What a pleasure to see your positive feedback on the service of your Honda Civic. Rachel and our team love that you found the experience organized, friendly, and fast, and we can’t wait to assist you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

Highly professional Excellent communication Rachel shared details about what would be done and how much it would cost. She kept me updated on the timing of everything More

by JEN.WNCA
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 25, 2026 -

Russ Darrow Honda responded

It’s great to hear Rachel kept you informed about the work and cost for your Honda Pilot and provided clear timing updates. We appreciate your feedback and your trust in our team’s professionalism. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

No thanks No Excellent job Fast and on time Thank have a great day Bye More

by Sister22735
Recommend Dealer
Yes
Employees Worked With
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailah Flores-Malone
Mar 25, 2026 -

Russ Darrow Honda responded

We’re glad your Honda Civic service was fast and on time, and that you thought the team did an excellent job. Kailah appreciates your feedback, and we hope you have a great day. George Matthews george.matthews@russdarrow.com

March 25, 2026

Great experience from setting the appointment all the way through the checkout process. Rachel Aguilar is great. More

by cullen3
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 25, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear that scheduling and checkout for your Honda Odyssey service went smoothly. Rachel appreciates your kind words and our team looks forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 25, 2026

Great in service, reasonable time for repairs. My one car n for oil change was a little long More

by ALANDLORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

Alan, thank you! Aleiah, Adrainna, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 25, 2026

Alicia was the consummate professional. Great work and I look forward to working with their service department in the future. More

by DMCWILLIAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Russ Darrow Honda responded

Thanks for sharing your experience with Alicia. We’re happy she could provide professional service on your Acura RDX. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com