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Russ Darrow Honda
Milwaukee, WI
2,065 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,065 reviews
May 25, 2025
Online scheduling does not work. I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not rece I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not receive a car wash. More
by vangk89
Verified CustomerEmployees Worked With
May 25, 2025
Very helpful and anwer all questions. Work in a timely manner. Could use soda in waiting room Work in a timely manner. Could use soda in waiting room More
by dbelke1
Employees Worked With
May 25, 2025
I had great customer service and the vehicle was completed in a reasonable amount of time. completed in a reasonable amount of time. More
by CHADDICKFROSS
Employees Worked With
May 24, 2025
I was called to bring my car in for a recall and repair only to find out when I get there that they “might not have” the part needed - despite knowing in advance why I was there. After an “inspection” they only to find out when I get there that they “might not have” the part needed - despite knowing in advance why I was there. After an “inspection” they sure didn’t have the part and now have to bring my car in again for the installation. Very dissatisfied - would have given -5 stars if possible. More
by CYPETERSONMD
Employees Worked With
May 23, 2025
No comment first time here. Appreciate getting the wheel alignment. Also may recommend others to ya service. Appreciate getting the wheel alignment. Also may recommend others to ya service. More
by TYRONEJOHNSON0
Employees Worked With
May 23, 2025
Tried to sell me stuff I didn’t need, like an oil change with 40% oil life left and new tires when tread was at 5 and only 21,000 miles on the vehicle. with 40% oil life left and new tires when tread was at 5 and only 21,000 miles on the vehicle. More
by vdaniels1
Employees Worked With
May 22, 2025
Excellent service from start to finish! Rachel did a great job of explaining options, scheduling service and communication throughout. Rachel did a great job of explaining options, scheduling service and communication throughout. More
by KRISTEN.L.CHAMBERS
Employees Worked With
May 22, 2025
Friendly, eager to assist. Comfortable environment. Didn't feel pressured. Looking forward to future options. Comfortable environment. Didn't feel pressured. Looking forward to future options. More
by Ldreams7511
May 22, 2025
All very good. Maddie explained the process very well. She is an effective communicator. I will continue to work with Russ Darrow Honda. Maddie explained the process very well. She is an effective communicator. I will continue to work with Russ Darrow Honda. More
by BEWELL05
Employees Worked With
May 21, 2025
Maddie has been the service personnel for me a couple of times already. She is courteous, professional, and always has a welcoming smile every time she speaks to me. Thank you Maddie times already. She is courteous, professional, and always has a welcoming smile every time she speaks to me. Thank you Maddie More
by veesxeeshawj
Employees Worked With
