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Russ Darrow Kia of Madison
Madison, WI
741 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 20, 2025
The service advisor was pleasant and easy to talk to.
The tech shared a video of the inspection. I’d love a more thorough video of some of the other things like fluids, exhaust, transmission, etc.
Th
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by SGELD301
Verified Customer
Verified Customer
May 18, 2025
I love this dealership and their customer service they
all made me feel welcomed and comfortable. I will recommend this dealership
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by SHANNON504PRESTON
Verified Customer
Verified Customer
May 17, 2025
Very efficient and time consuming.
Got done in a timely manner. Had play room and vending machines.
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by BROOKEBRIDGES21
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (166 Vehicles)
2023 Chrysler Pacifica
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
Photos & Amenities
- Drive-In Service
- Express Service
- Free WiFi
- Rental Car Service Onsite
- Television
- Vending Machines
- Shuttle Service
- Pet Friendly
- Instant Financing
- Quick Lube
- Free Loaner Cars
- Authorized Accessories Store
- Free Coffee
- Authorized Parts Store
- After Hours Drop-Off
- Cable TV
- Automated Car Wash
- Customer Lounge Area
- Children's Play Room
