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Russ Darrow Kia of Waukesha
Waukesha, WI
1,499 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,499 reviews
Verified Customer
June 07, 2025
Wife took vehicle into dealership due for service. Jacob Povlich in services was unprofessional and she stated she was given attitude and talked down on when she questioned a hissing sound from vehic Jacob Povlich in services was unprofessional and she stated she was given attitude and talked down on when she questioned a hissing sound from vehicle. Not only that dealer forgot to order my wife her uber since they don’t obviously give rental vehicles anymore and my wife had to call the dealer when no uber showed up at time she was told they would arrive. Dealer forgot to order uber. Will not come back or entertain bad services from an unprofessional dealer. I will continue to go to where I have been. More
by DAVIDCONNER89
Employees Worked With
June 06, 2025
Very friendly, and willing to work with u on price , when trying to stay on budget trying to stay on budget More
by DARLENE.CZERWINSKI
June 05, 2025
my Hyundia was almost out of gas by time I got home. I did not appreciato having to put $30 worth of fuel right after leaving the dealership I did not appreciato having to put $30 worth of fuel right after leaving the dealership More
by JAMESGREEVERS
Employees Worked With
June 05, 2025
Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and wants all in one. Huge thank you to Kain, Jacob, Brandon, and the whole Russ Darrow Kia of Waukesha Team for making my first car buying experience an amazing one! More
by Kalaya S.
June 05, 2025
Good experience. Quick and easy. The dealership worked with us to get a deal all we're happy with. Quick and easy. The dealership worked with us to get a deal all we're happy with. More
by JONATHAN.MASER.FAMILY
June 05, 2025
Jacob Povlich and Skyler Battersby are the best representatives of your team each and every time I visit. representatives of your team each and every time I visit. More
by WMCELWEE1
Employees Worked With
June 04, 2025
Very nice. Courteous and helpful. Finished my work in a timely manner. Very happy with the. Courteous and helpful. Finished my work in a timely manner. Very happy with the. More
by pondweller
June 03, 2025
Kaitie Stier was very friendly and knowledgeable about what was done and the steps that were done what was done and the steps that were done More
by DBSUHR
May 30, 2025
Kind when I arrived and let me know what I needed to have done and how long. Sent me a video on the work that was done as well as explaining. done and how long. Sent me a video on the work that was done as well as explaining. More
by sapphires10
