Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Waukesha
Waukesha, WI
1,417 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,417 reviews
April 09, 2025
We've been going through some powertrain issues on our Kia Soul. While it's too bad the car needs help, it's great to see that so far Kia is honoring their warranties completely. Skyler and any other pe Kia Soul. While it's too bad the car needs help, it's great to see that so far Kia is honoring their warranties completely. Skyler and any other people we've worked with at the dealership have been communicative, kind, and helpful each time. Thank you. More
by Chris
Verified CustomerEmployees Worked With
April 07, 2025
This dealership is awesome. They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our dau They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our daughter got a car almost 2 years ago and my son got one last week!!! If you are looking for a dealership, this is the place to go. More
by SHANINA Wade
April 05, 2025
good fine nice very good good good good good good good good ood good good good ood good good More
by JJSTUMPF13
Employees Worked With
April 05, 2025
I came in for an oil change and well satisfied, the service tech/ rep did a great job in attending to my needs. Thanks service tech/ rep did a great job in attending to my needs. Thanks More
by Marsha
Employees Worked With
April 04, 2025
Excellent attention to diagnosis of problem. Good explanation of remedy and repair timeline. Accurate repair cost analysis and completion estimate. Good explanation of remedy and repair timeline. Accurate repair cost analysis and completion estimate. More
by DAIGNEAU
Employees Worked With
Katie
April 03, 2025
Quick helpful service as always. Friendly staff. Time estimates are on point. Work done correctly the first time. Friendly staff. Time estimates are on point. Work done correctly the first time. More
by FOOTITN
April 02, 2025
Appt times accommodating. Staff generally very nice. Your waiting room cld be a little spiffier. Service on my car is great. Staff generally very nice. Your waiting room cld be a little spiffier. Service on my car is great. More
by ganachegirls
Employees Worked With
March 30, 2025
Great service department employees. Need better & larger waiting room. Free peanuts or protein snack would be nice too. Need better & larger waiting room. Free peanuts or protein snack would be nice too. More
by a44toro
