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Russ Darrow Kia of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.4
1,829 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,829 reviews

January 28, 2025

They were able to help me find the best possible solution to my car problems, and I am now happily leasing a 2025 Kia Sportage. More

by KGULDENAAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus (Kain) Hankins
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Jan 28, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

January 27, 2025

Easy to select and purchase a car so much I am a repeat customer. Thanks More

by EVANS_JOHNJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McGahee
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Jan 27, 2025 -

Russ Darrow Kia of Waukesha responded

John, Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contac More

by SCOTTRBRUNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Troupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McGahee, Nathan Blaser
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Jan 27, 2025 -

Russ Darrow Kia of Waukesha responded

Scott, It's great to hear that Greg, Brandon, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

Brandon, Kain, & Charlie were AMAZING! !! We will definitely be going back for our next car! More

by Jim and Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee, Charlie Ziegler, Marcus (Kain) Hankins
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Jan 27, 2025 -

Russ Darrow Kia of Waukesha responded

Jim and Jenny, Thank you so much for your excellent review! We are so glad that Brandon, Charlie, Marcus, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

Service was fast waiting area was clean and comfortable and the service person listened to me and went above and beyond what I expected More

by RAVINS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich, Angela David
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Jan 27, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

I was very happy with the treatment and care for the the long process of getting my truck. More

by LISAPETRIE1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McGahee
Print
Jan 27, 2025 -

Russ Darrow Kia of Waukesha responded

Lisa, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brandon McGahee brandon.mcgahee@russdarrow.com

January 24, 2025

Very welcoming and easy to work with without pressure. Our salesman Kane was very knowledgeable and great to work with More

by RACCUARDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee, Charlie Ziegler, Marcus (Kain) Hankins
Print
Jan 26, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with Kane. We're glad to hear he delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

January 23, 2025

Service adviser was helpful and able to adjust to get the tire in. I was surprised service tech didn’t put spare tire on after finding object in side wall tire or even putting air in tire. This was the first More

by SPANFORME0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayleigh Recker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 26, 2025 -

Russ Darrow Kia of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Brandon McGahee brandon.mcgahee@russdarrow.com

January 22, 2025

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay. More

by roximom06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Troupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McGahee, Nessiah Fann
Print
Jan 22, 2025 -

Russ Darrow Kia of Waukesha responded

Roxi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

January 22, 2025

Nessiah was hands down the best sales person I have ever worked with. She was extremely knowledgeable about the entire car. More

by SKANE416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ziegler, Ben Artymowski, Nessiah Fann
Print
Jan 22, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Brandon McGahee brandon.mcgahee@russdarrow.com

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