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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,163 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,163 reviews

June 24, 2025

Explained exactly what had to be done and why. Also arranged a ride so I could go home and leave my car. Very pleased with your service More

by JAREICHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 21, 2025

Jimmy V, a sales manager, told me 10,500 out the door and then charged me 11,000 out the door. I feel this was a bait and switch, I will also think twice before getting serviced here. More

by alxtanner7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy V
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wallin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Hansen matt.hansen@russdarrow.com

June 20, 2025

I’ve been getting my car serviced here since I got it in 2020 and they always take good care of me and my vehicle. More

by AJANEEP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 19, 2025

It was an enjoyable purchase. They were very helpful and friendly! A shout out to the gentleman that went through the cars features when i picked it up.. I dont remember his name! More

by XCRRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Saaverda-Aura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grudnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Please look up the gentleman that delivered the car! He was there for 20+ yrs!
Jun 19, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

June 18, 2025

Ken C. was very helpful and friendly. I was stressed out and hungry at the time of my appointment. He reassured me that everything would be taken care of an More

by WARMTWINKIE
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zillmer
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

June 18, 2025

Shaun had great costumer service and explained in great detail on what my car had got done and what I needed moving forward More

by devinhenry08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

June 18, 2025

Sean was great and got me in an out for an oil change in under an hour More

by JTICCIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with Sean and our service team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

June 16, 2025

They were able to get the new trans programed that I had put in along with the TCM. More

by randdautorepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 16, 2025

My time was the same as the last time I purchased from them 10 years ago and I will do it over again 10/10 erbody must try em More

by Dapilot14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Here at Russ Darrow Nissan of Milwaukee, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Hansen matt.hansen@russdarrow.com

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