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Russ Darrow Toyota of West Bend
West Bend, WI
936 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 936 reviews
November 08, 2021
Russ Darrow Toyota West Bend has been servicing my Toyota since I purchased in 2016, and have been nothing but exceptional and professional. Making great service recommendations which I then choose to have since I purchased in 2016, and have been nothing but exceptional and professional. Making great service recommendations which I then choose to have there professional service department fix or if simple enough to fix myself. More
by timgulley2000
October 15, 2021
The service department was very friendly and answered all of my questions. My appointment took less time than was estimated. of my questions. My appointment took less time than was estimated. More
by Stuckyman7
Employees Worked With
October 09, 2021
Matt and Cole helped me with my purchase of used truck. I spent a lot of time researching and trying to buy a car at other dealers before finally choosing to close with RDT. spent a lot of time researching and trying to buy a car at other dealers before finally choosing to close with RDT. More
by Chanoym
October 01, 2021
I have always had great customer service in the repair area here, regardless of the personality that accepted my car. My comments are listened to, not talked down. area here, regardless of the personality that accepted my car. My comments are listened to, not talked down. More
by Tdcrs4
Employees Worked With
Abigail
September 30, 2021
Russ Darrow did go out of their way to procure the vehicle I wanted. They were straight forward and did not jerk me around like a different dealership. vehicle I wanted. They were straight forward and did not jerk me around like a different dealership. More
by Dpeteris
Employees Worked With
Michael Wagner
September 29, 2021
More than pleased at the speed and efficiency in which work was completed and even more so when it was determined to be part of a recall that I was unaware of work was completed and even more so when it was determined to be part of a recall that I was unaware of More
by Aslrreed
Employees Worked With
Chris Jones
