Russ Darrow Toyota of West Bend

Purchase of 2016 RAV4 I came to Russ Darrow in search of a used RAV4 and I was treated like family from day 1. They were great about explaining the vehicle features to me, I came to Russ Darrow in search of a used RAV4 and I was treated like family from day 1. They were great about explaining the vehicle features to me, the price was in line with Kelley Blue Book and they were Clear throughout the entire trade-in and buying experience. More

Used car purchase Friendly people to work with. Salesman Bob Burger was helpful and courteous. Looked at new and used vehicles decided on used Toyota Tacoma. I w Friendly people to work with. Salesman Bob Burger was helpful and courteous. Looked at new and used vehicles decided on used Toyota Tacoma. I would return for future purchases More

Used car purchase Salesmen were available without being pushy. He was knowledgeable, attentive ,patient & took the time to research questions that needed more clarifica Salesmen were available without being pushy. He was knowledgeable, attentive ,patient & took the time to research questions that needed more clarification. Overall, a good experience. More

Incredibly Rude I came to test drive two cars. During the first test drive, the salesperson (can't remember his name, but he told us he was leaving for the military i I came to test drive two cars. During the first test drive, the salesperson (can't remember his name, but he told us he was leaving for the military in the fall) was friendly and answered all our questions. I told him that I had very specific things I was looking for in a car, and I was just starting to try to get a feel for what kind of car I would like. The second test drive was very different. The car didn't meet my requirements, but I wanted to drive it anyway. The salesman grumbled as we were leaving the lot that he doesn't get paid for test drives, and that maybe I should just park it. I thought he was making a bad joke, so I continued. He would only give us Yes/No answers IF he answered us at all! When I asked how much the car was, he said, "It's not like you're going to buy it...." It was absolutely one of the rudest things I have ever experienced. But I guess it worked out in the end because I went across the street to another dealership and ended up buying a vehicle that same day! More

Awsome Every one was super nice and easy to work with. I Will recommend every one to go in and talk to Travis and Matt. Fast and easy buying experience. Every one was super nice and easy to work with. I Will recommend every one to go in and talk to Travis and Matt. Fast and easy buying experience. More

nice and laid back Jim was nice and approachable. Not pushy or anything like that. Would do business with again. He even grabbed something from our trade in that we forg Jim was nice and approachable. Not pushy or anything like that. Would do business with again. He even grabbed something from our trade in that we forgot. More

Friendly Service Miranda was super friendly and knowledgeable. She made the experience enjoyable. Had to wait a little longer than expected but the waiting room was Miranda was super friendly and knowledgeable. She made the experience enjoyable. Had to wait a little longer than expected but the waiting room was comfortable. More

Great people I would like to say that Dan Domask was very kind and knew what I wanted. The entire buying process for me took 1 hour. I took a test drive of the Cam I would like to say that Dan Domask was very kind and knew what I wanted. The entire buying process for me took 1 hour. I took a test drive of the Camry,. I had a 16 year old Avalon but I want something smaller. Well the Camry was as big as my Avalon wow. It rides like the Avalon but it is NEW. I don't have to worry about anything. Dan made sure I knew what all the buttons were for, and showed me how everything was adjusted. What sales man would take that much time with a 72 year old widow, Only God knows, But I believe Dan Domask is a great human being that has been given a gift. So if you want or need a new or used car Russ Darrow in West Bend is the place to go. More