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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
991 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 991 reviews

September 14, 2019

Great Experience Jim was great and a pleasure to work with. Test drove about 6 vehicles at 3 different dealerships before finding Jim and our Rav 4. Thanks Jim for mak More

by 2017 Rav 4
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
September 13, 2019

Great experience! Both of the Matts were great to work with! They had my confidence from the moment I walked in the door. They made the process of buying a car super More

by Mary Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Buettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schmal, Danny Shutts
September 09, 2019

Service They have an awesome team there always gets me in and out when I get there I love working with them they are great team very friendly group More

by Abohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
September 05, 2019

Easy to work with. Easy to deal with, prompt, would buy cars in the future from Jim. The dealership was clean, and everyone was personable and not pushy. Keep up the goo More

by Dlemke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
September 04, 2019

Oil Change tire rotate All went well, service was done in the time that was given to me, no surprises sprung on me. I’m very satisfied with the Service Dept. More

by Gristow
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
September 03, 2019

Great experience Bob was great to work with. Very timely about getting back to us with any questions we had. He kept us up to date on new arrivals and we appreciated h More

by Czarnecki
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Burger
September 03, 2019

Excellent From customer service, to making a great deal and sale on a car. My long 3 hour drive was worth every minute, the salesman and financial team were hel More

by Tou Cia Thao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

We bought a new Toyota Highlander yesterday everyone was so Our experience choosing a new Highlander at Russ Darrow Toyota was a pleasant one. Danny Shutts and his staff were very helpful, patient, and knowledg More

by Richie GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Domask, Danny Shutts
August 29, 2019

New vehicle Bob Burger is a great sale person and answered all my questions. This dealership is great, this is our third vehicle. Had great experience every time. More

by Tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Burger
August 23, 2019

A+ Service Rob was extremely friendly and knowledgeable. Gave me best/worst case scenarios, explained everything so I could understand and kept me informed on th More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Russ Darrow Toyota of West Bend responded

Deb!! thanks for the great review and kind words!! danny shutts, gm

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