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Russ Darrow Toyota of West Bend
West Bend, WI
940 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 940 reviews
January 05, 2019
Exceptional The best car buying experience I have had, and I have bought a lot of new cars! Morgan was great and our salesmen Travis was fantastic. The best car buying experience I have had, and I have bought a lot of new cars! Morgan was great and our salesmen Travis was fantastic. More
by Chzhead
January 03, 2019
Buying a car I would highly recommend coming to Toyota Russ Darrow to buy a new or used car the sales people are awesome and service department is awesome the sale I would highly recommend coming to Toyota Russ Darrow to buy a new or used car the sales people are awesome and service department is awesome the sales team give you the best opportunities and we'll help you out to buy a vehicle More
by Rk1968
Employees Worked With
Other Employees :
Danny Shutts, Patrick Moschea, Chuck Moeller
December 28, 2018
60K Mile Service Contact service rep was very professional and well-informed by computer info from previous service. I requested specific maintenance based on manufact Contact service rep was very professional and well-informed by computer info from previous service. I requested specific maintenance based on manufacturers recommendations (not Toyota) and they were completed. The service tech also tested the battery and found it to be suspect (six years old), recommending replacement. The only suggestion I will make is to be sure to check and top off all fluids - I added about a pint of windshield washer fluid after I returned home. More
by WBguy
Employees Worked With
December 28, 2018
Great Buying experience as usual. Dan Domask is the best sales professional that I know. He is honest and genuine. Dan cares more about us as people versus us as a buyer. We will al Dan Domask is the best sales professional that I know. He is honest and genuine. Dan cares more about us as people versus us as a buyer. We will always buy from Dan, no one else even comes close to his level of pro sales. More
by Brian & Jodi Breit
Employees Worked With
Dan Domask
December 19, 2018
Purchasing a new vehicle The sales team at Russ Darrow were attentive to my needs and concerns in finding the best auto for my family. Sincere, friendly and truly interested The sales team at Russ Darrow were attentive to my needs and concerns in finding the best auto for my family. Sincere, friendly and truly interested in what I had to say in regards to my purchase. I highly recommend Russ Darrow Toyota in West Bend. More
by rossmax66
Employees Worked With
Daniel Domask, Matthew Schmal, Danny Shutts
December 19, 2018
My new Highlander Danes was a great sales person. She explained everything about the highlander to us. We took it for a test drive. And we bougt our car. Everyone was s Danes was a great sales person. She explained everything about the highlander to us. We took it for a test drive. And we bougt our car. Everyone was so friendly and helpful to get us into our car that day. We are very happy with our new highlander. We have been coming back to Russ Darrow for over 25 years. We even brough our daughter there after buying our 2006 corolla and highlander. And she bought a 2006 corolla too. Yes we recommend Russ Darrow Toyota to everyone. More
by Boden,nancy47
Employees Worked With
Jessica Clemens, Danny Shutts, Danae Behnke
December 18, 2018
New, Used Car The people at Darrow were very accommodating and enjoyable to work with. They worked with me to make my purchase a very pleasurable experience. I woul The people at Darrow were very accommodating and enjoyable to work with. They worked with me to make my purchase a very pleasurable experience. I would recommend this dealership to anyone. More
by Shogun Ford
Employees Worked With
Danny Shutts, Danae Behnke
December 15, 2018
Great Service The team got my car checked in, serviced, and had me on my way. I appreciate how the explain, in detail, everything they do! Great Job Everyone at Ru The team got my car checked in, serviced, and had me on my way. I appreciate how the explain, in detail, everything they do! Great Job Everyone at Russ Darrow Toyota! More
by BDub
Employees Worked With
Daniel Rouse
December 12, 2018
Great Experience Great overall experience. Ralph was great to work with as was the rest of the team. I highly recommend Russ Darrow Toyota and will be back for my next Great overall experience. Ralph was great to work with as was the rest of the team. I highly recommend Russ Darrow Toyota and will be back for my next car More
by John26
Employees Worked With
Ralph Racette
December 11, 2018
Used truck purchase Our used truck buying experience with Daniel Martinez was outstanding. He was very patient, friendly, and gave us a good price for my used trade in. Our used truck buying experience with Daniel Martinez was outstanding. He was very patient, friendly, and gave us a good price for my used trade in. Its been over a month now and I am pleased with our deal. More
by JJJ
Employees Worked With
Daniel Martinez
