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Russ Darrow Toyota of West Bend
West Bend, WI
936 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 936 reviews
July 21, 2018
Pre-permed purchase. Easy to deal with. Willing to negotiate. Fair on trade. Would do business with dealer again. Nice friendly staff. Large network of dealers so able to Easy to deal with. Willing to negotiate. Fair on trade. Would do business with dealer again. Nice friendly staff. Large network of dealers so able to work reasonable deals on trades of various types. More
by Jwis1982
Employees Worked With
Ralph Racette
July 19, 2018
Our first Toyota We needed a car that was dependable with service nearby and with room to put a wheelchair. Family and friends thought a RAV4 would work. Buying it was We needed a car that was dependable with service nearby and with room to put a wheelchair. Family and friends thought a RAV4 would work. Buying it was seamless as the dealership was efficient, thoughtful and explained carefully each step along the way. More
by Cedar Ridge couple
July 17, 2018
They make it's easy I was very happy with the ease of buying a car at Russ Darrow. I've been too a lot of dealerships and I will honestly say they made it the easiest and I was very happy with the ease of buying a car at Russ Darrow. I've been too a lot of dealerships and I will honestly say they made it the easiest and they were very straightforward about everything. More
by Chrspr13
Employees Worked With
July 17, 2018
2018 Toyota 4Runner This is an amazing car to drive! We test drove two other crossovers and SUVs and this was the best fit for us. Jacob was excellent and let us drive This is an amazing car to drive! We test drove two other crossovers and SUVs and this was the best fit for us. Jacob was excellent and let us drive whatever we were interested in and gave us great pointers on the vehicle's features. Jacob is a great salesman and someone the company surely values. Thank you for the great experience! More
by Ashley Larsen
Employees Worked With
Jacob Verhaalen
July 16, 2018
Overall Experience I felt that this dealership came to the table better prepared than the others I visited. Starting prices were better, sales person better prepared and I felt that this dealership came to the table better prepared than the others I visited. Starting prices were better, sales person better prepared and did better research on the truck I wanted, and delivered the truck I wanted. THANK-YOU Jesse. I did feel a little pressured into purchasing an extended warranty and I wish the dealership was up-front information with the coverage and cost. I budgeted so much for the truck a could not purchase it but knowing and understanding the product ahead of time may have made my decision easier from the start. On conclusion I feel I received a good vehicle at a fair price. Thanks for making my experience in buying a new truck easier, faster, and enjoyable. Kurt Bence More
by kbence123
Employees Worked With
Jesse Blanchard
July 12, 2018
Made my buying experience a pleasure For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. T For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. Thanks Guys!!! Bret Hart More
by Mahalo
July 11, 2018
Trade and Bought New Truck Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everythin Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everything was worked out over the phone and the deal was perfect. Super easy transaction and basically leased it sight unseen. Wouldn’t want to go anywhere else. More
by awisn291
July 09, 2018
Good sales experience for today Pretty quick and easy , friendly faces and kid friendly . No frustrating haggling just to the point deal on vehicle we were looking at . Good deal Pretty quick and easy , friendly faces and kid friendly . No frustrating haggling just to the point deal on vehicle we were looking at . Good deal More
by Gwoodworker
Employees Worked With
Michael Wagner
July 06, 2018
Dan is the MAN! To see when buying a vehicle!! It happened again, I needed a car fast, my transmission was about to go out at 180000 miles. Not what I needed as I still owed until October on this o It happened again, I needed a car fast, my transmission was about to go out at 180000 miles. Not what I needed as I still owed until October on this one. I called Dan Powell again. Told him my issue and he got to work. I test drove 6 vehicles. Then he had me take one home to show my wife. On the way to show her he called and told he found another one with all the items I was looking for, even the running boards I was going to need for my boys to be able to get in and out. So we came back and took that one for the night. Let me tell you I had no plan to buy a truck and for sure not a brand new one. But I did, my family loves it. It’s got all the room I can need for my growing boys! Thanks again Dan! You will always be my guy and part of our family. More
by Jeep
Employees Worked With
Dan Powell
July 01, 2018
Great experience We came from Sheboygan Falls based on a recommendation. Worth the trip. Got a great car and a great deal. No pressure and very helpful and. Friendly We came from Sheboygan Falls based on a recommendation. Worth the trip. Got a great car and a great deal. No pressure and very helpful and. Friendly More
by Jodie
Employees Worked With
Jesse Blanchard
