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Russ Darrow Toyota of West Bend
West Bend, WI
1,019 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,019 reviews
April 13, 2019
Good, relaxed,informative We were looking to replace a suv and had done our research. Michael answered all of our questions and explained all of the new items with the 2019 mod We were looking to replace a suv and had done our research. Michael answered all of our questions and explained all of the new items with the 2019 model. 👍 More
by Janet
Employees Worked With
Justin. Finance person , Michael Wagner
April 04, 2019
Great deal, Great Service Stopped in to check out a car and got taken care of from Travis right away. Bought the car on the same day, took a few hours but we showed up by surpr Stopped in to check out a car and got taken care of from Travis right away. Bought the car on the same day, took a few hours but we showed up by surprise. Got a great deal, and no pressure at all. Recommended! More
by Dantestang
Employees Worked With
Travis Schubert
March 30, 2019
Good but kind of disappointing They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. More
by Tabby
March 30, 2019
Responsive. Helpful. I went to the dealership and told them what I wanted, and they got me the exact vehicle I asked for...model, color, options, the whole package. I went to the dealership and told them what I wanted, and they got me the exact vehicle I asked for...model, color, options, the whole package. More
by tacomamike
Employees Worked With
Cody Baertschy
March 27, 2019
Organized and professional I enjoyed working with Travis. He was helpful in the process of going from a lease to a purchase. The finance group was able to make it happen for wh I enjoyed working with Travis. He was helpful in the process of going from a lease to a purchase. The finance group was able to make it happen for what I could afford. More
by Scooter1965
Employees Worked With
Travis Schubert
March 26, 2019
Travis is a great sales guy to work with! I purchased my current car at this dealer and worked with Travis Schubert...he was honest, nice and easy to work with! I would go back for my next veh I purchased my current car at this dealer and worked with Travis Schubert...he was honest, nice and easy to work with! I would go back for my next vehicle! More
by Ash34raeanne
Employees Worked With
Travis Schubert
March 24, 2019
New Rav4 purchase This is my 3rd Leased vehicle with Travis here. He is so great to work with. Always excellent service. Matthew was wonderful to do my financing with. This is my 3rd Leased vehicle with Travis here. He is so great to work with. Always excellent service. Matthew was wonderful to do my financing with. Everyone is always friendly and helpful. Wonderful service dept as well. More
by Tkoren2002
March 23, 2019
Easy, Simple, Awesome! Heather was great to work with. She made the process seem easy, simple, and overall an awesome experience! Russ Darrow offered a great deal, and was c Heather was great to work with. She made the process seem easy, simple, and overall an awesome experience! Russ Darrow offered a great deal, and was competitive with their trade in value. We are beyond pleased with their service. More
by Sky Guy
March 22, 2019
Super Heather was very nice and did not feel pressured at all into buying a car. Overall I would send customers to this dealership was treated very well. Heather was very nice and did not feel pressured at all into buying a car. Overall I would send customers to this dealership was treated very well. More
by Carriefun
Employees Worked With
March 18, 2019
Excellent service. No hassle buying Travis was great. Time spent with transaction was great. Price was fair. Would recommend this dealership and also would recommend Toyota vehicles. Travis was great. Time spent with transaction was great. Price was fair. Would recommend this dealership and also would recommend Toyota vehicles. Will bring my business back. More
by Doceye
Employees Worked With
Justin, Travis Schubert
