Russ Darrow Toyota of West Bend

Very easy doing purchase. Professionals Russ Darrow Toyota of West Bend met all my expectations. Was leary at other dealerships in past, but not here. They reached out to gain my confidence Russ Darrow Toyota of West Bend met all my expectations. Was leary at other dealerships in past, but not here. They reached out to gain my confidence with honesty, courteous and professional experience. From the instant return contact to the ‘ come on in’ test drive and the’ what’s it take for you to purchase’ attitude I found it hard to pass up. True core of team work across the board.!! More

Repair on Camry Was happy with my initial interaction with Coty on Friday, October 12th. After explaining the repair work required, Coty said he would be able to give Was happy with my initial interaction with Coty on Friday, October 12th. After explaining the repair work required, Coty said he would be able to give me $150 off the repair on my vehicle but neglected to write it down on my paperwork. When I picked up my vehicle on Monday, October 15th, Coty was not working. Seth said there was nothing written so he could not honor the verbal $150 discount Coty said he could give me. Thankfully, I had printed out a $100 coupon online. Seth was just not as helpful as Coty had been to me. Abigail Lundberg was helpful and courteous with the processing and return of my car rental. More

Thorough and fair describes our dealing w/RussDarrowToyota Travis was sincere and thorough in his sales approach. Took his time and highlighted the many features of the Highlander! No pressure approach, very s Travis was sincere and thorough in his sales approach. Took his time and highlighted the many features of the Highlander! No pressure approach, very successful!! More

Top notch Never dealt with this dealership before. Wanted to stay local and they treated me right. First vehicle that I purchased where I felt extremely satisfi Never dealt with this dealership before. Wanted to stay local and they treated me right. First vehicle that I purchased where I felt extremely satisfied. Kudos to everyone involved More

2018 Camry purchase Very polite and accomodating sales professional. Explained thoroughly and patiently went over some of my repeated questions. I knew I made the right Very polite and accomodating sales professional. Explained thoroughly and patiently went over some of my repeated questions. I knew I made the right choice with Toyota personnel and car. More

New car purshase. Daniel was very knowledgeable, not pushy and answered all of our questions. The whole experience was easy and would not hesitate to recommend Daniel Daniel was very knowledgeable, not pushy and answered all of our questions. The whole experience was easy and would not hesitate to recommend Daniel to anyone looking for a car. More

Good service I drive an extra mile to get service for my the service guys explain everything to me with no hidden charges. I will continue to go and plan on purcha I drive an extra mile to get service for my the service guys explain everything to me with no hidden charges. I will continue to go and plan on purchasing my next car real soon More

Excellent to work with I have worked with this dealership many times throughout the years. I bought a car there and have done most of my service there. The staff is friendly I have worked with this dealership many times throughout the years. I bought a car there and have done most of my service there. The staff is friendly and knowledgeable. Travis is an excellent salesman to work with. He follows through and is very pleasant without any uncomfortable high pressure. Danny is always a pleasure to work with as well. More

Outstanding! I had an awesome and stress free car buying experience with Travis. He was very patient with all of my questions and looking at multiple vehicles. Jus I had an awesome and stress free car buying experience with Travis. He was very patient with all of my questions and looking at multiple vehicles. Justin was great to work with also getting the financing part completed. I would definitely come back for my next vehicle and would recommend them to anyone. More

New car purchase We had Travis for a sales person and he went above and beyond what we excepted of him. We got great pricing on our trade in and also a very fair deal We had Travis for a sales person and he went above and beyond what we excepted of him. We got great pricing on our trade in and also a very fair deal on our new car. We look forward to dealing with the Russ Darrow group again More