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Russ Darrow Toyota of West Bend
West Bend, WI
936 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 936 reviews
June 24, 2018
Very friendly, but very long The sales representative is very polite, curtious, and understanding. However, we apparently got a paper work guy who needs to take typing lessons bec The sales representative is very polite, curtious, and understanding. However, we apparently got a paper work guy who needs to take typing lessons because that took forever. When it finally came time to sign, everything went quickly and easy. They also explained everything clearly. Thanks Russ Darrow Toyota Team More
by My catruck
Employees Worked With
June 23, 2018
Excellent Experience We had an excellent purchasing experience. Our salesman was especially helpful and patiently answered all of our questions and took all the time we ne We had an excellent purchasing experience. Our salesman was especially helpful and patiently answered all of our questions and took all the time we needed to familiarize us with the car features and offered to answer any future questions we might have.. it was a very enjoyable experience. More
by Brz
Employees Worked With
Danny Shutts, Brittany Belongia, Jesse Blanchard
June 22, 2018
My evening at Russ Darrow Was a great experience. They were Very accommodating! I was concerned that I would not find what I was looking for....but I did! Very happy with p Was a great experience. They were Very accommodating! I was concerned that I would not find what I was looking for....but I did! Very happy with purchase! More
by AL
June 22, 2018
Bought a Car Came in looking a new car to upgrade my old one and the whole Russ Darrow team made buying my car a very quick and easy process! Came in looking a new car to upgrade my old one and the whole Russ Darrow team made buying my car a very quick and easy process! More
by Mschick22
Employees Worked With
Jesse Blanchard
June 22, 2018
Jesse did great! Love my new van!! Jesse was awesome to deal with and helped to get the exact Sienna I wanted! Russ Darrow has always been great to work with and why w Love my new van!! Jesse was awesome to deal with and helped to get the exact Sienna I wanted! Russ Darrow has always been great to work with and why we keep coming back!! More
by Smedd171
Employees Worked With
Jesse Blanchard
June 22, 2018
Excellent Great buying experience. Jessie did a super job. I would come back to buy my next vehicle from Russ Darrow. I hope to be back soon. Great buying experience. Jessie did a super job. I would come back to buy my next vehicle from Russ Darrow. I hope to be back soon. More
by Bearisweet2
Employees Worked With
Jesse Blanchard
June 22, 2018
Slightly used car Jesse was a very helpful salesman that did not get pushy like a lot of other salesman do at other dealerships. Overall the whole staff made you feel s Jesse was a very helpful salesman that did not get pushy like a lot of other salesman do at other dealerships. Overall the whole staff made you feel special which led to a good car buying experience. More
by Chikaba007
Employees Worked With
Jesse Blanchard
June 22, 2018
Great service My sales rep was a pleasure to work with. He was friendly and upbeat. He smiled and seeme to enjoy his job which made it comfortable to look at cars w My sales rep was a pleasure to work with. He was friendly and upbeat. He smiled and seeme to enjoy his job which made it comfortable to look at cars with him. I knew what i wanted to look at and he didn't pressure me to look at something I didn't want. More
by Audrey53027
Employees Worked With
Jesse Blanchard
June 22, 2018
I found a great car that was a great value! The salesman (Jessie) was so kind and helpful. He was new to the business and he let me know but it didn’t matter. He was professional, helpful, patie The salesman (Jessie) was so kind and helpful. He was new to the business and he let me know but it didn’t matter. He was professional, helpful, patient and kind. No pressure from him at all. He is also a great communicator and follows up well and quick. I can’t say enough good about my experience I had with him. He is a super asset to the Russ Darrow team. I bought a Jeep that I found on Carfax and I am very happy with it. Jessie also sold me the insurance package for any damage to the paint interior etc. 😊 More
by Nimminoodle
Employees Worked With
Jesse Blanchard
June 21, 2018
Great Service Top notch Sales guy Jacob was the reason we bought our new Highlander. The guy just knows how to talk and relate to customers along with his knowledge Top notch Sales guy Jacob was the reason we bought our new Highlander. The guy just knows how to talk and relate to customers along with his knowledge and professionalism. More
by DudeGuy
Employees Worked With
Jacob Verhaalen
