Russ Darrow Toyota of West Bend

Great experience as usual. this is my 3rd Rav4 lease with Ralph. I am impressed with all the upgrades. Cant wait to drive the adventure! Will definitely be back for the next on this is my 3rd Rav4 lease with Ralph. I am impressed with all the upgrades. Cant wait to drive the adventure! Will definitely be back for the next one. More

Truck buying made easy Let's be honest here. Finding a new vehicle can be very difficult. One must look past hundreds of vehicles till you find that special one. When you fi Let's be honest here. Finding a new vehicle can be very difficult. One must look past hundreds of vehicles till you find that special one. When you find that one, you usually get haggled by a car sales person. Sometimes even pushed onto a different vehicle. Heather from Russ Darrow Toyota had the exact opposite approach. Heather came over by me within 5 minutes of entering the premise and gently started asking what I was looking for. By the 10th minute I was out on a test drive. As I was pulling back up to the dealership she was already waiting for me at the door, ready to answer ANY kind of question. We sat down and she told me everything I would need to know as a first time car owner, making it a breeze! Thank you Heather! More

Great service, as always The service department is one of the reasons I purchased my vehicle here when it was time to upgrade. I knew I’d be working with them a long tome and The service department is one of the reasons I purchased my vehicle here when it was time to upgrade. I knew I’d be working with them a long tome and that influenced my decision to purchase from this dealership. More

Excellent experience! Matt B was a wonderful salesman. He listened to what I wanted and made it happen. He was courteous, professional, and fun to work with. Noah was frie Matt B was a wonderful salesman. He listened to what I wanted and made it happen. He was courteous, professional, and fun to work with. Noah was friendly and professional as well. This is the fourth vehicle I have bought from this dealership and it is always a great experience. I recommend Russ Darrow to family and friends and will now specify Matt B for sales. More

Great experience Everyone made the process very easy. Matt spent a lot of time making sure our daughter was comfortable with the features of her new car, even though Everyone made the process very easy. Matt spent a lot of time making sure our daughter was comfortable with the features of her new car, even though we were there well beyond closing time. Thank you! More

Great Customer Service Experience The sales and other staff that helped me were kind, patient and professional. I would highly recommend this dealership to anyone looking for an enjoya The sales and other staff that helped me were kind, patient and professional. I would highly recommend this dealership to anyone looking for an enjoyable car buying experience. More

Toyota west bend Working with Cole is always a great experience and has earned my business for life! The dealer ship is always welcoming and I don’t make you feel pres Working with Cole is always a great experience and has earned my business for life! The dealer ship is always welcoming and I don’t make you feel pressured. More

Great deal , conscientious and friendly staff We travelled quite a distance to the dealership as they had the vehicle we wanted . Everyone we dealt with went out of their way to be helpful even th We travelled quite a distance to the dealership as they had the vehicle we wanted . Everyone we dealt with went out of their way to be helpful even though we had never dealt with them. Would definitely recommend this dealership . Some of the most knowledgeable staff I’ve dealt with on a new vehicle purchase More

Courteous and informative salesperson. Heather was patient and helpful through out the sales experience that occurred over three weeks. She was very patient explaining features on the vehic Heather was patient and helpful through out the sales experience that occurred over three weeks. She was very patient explaining features on the vehicle and steps toward completing the purchase. Very pleasant buying experience. More