Russ Darrow Toyota of West Bend

Went in for recall they damaged my dash I went for for shifter recall which they had to remove my dash, they put my backup camera cord thru different spot in dash n cracked it .. u could see I went for for shifter recall which they had to remove my dash, they put my backup camera cord thru different spot in dash n cracked it .. u could see where it originally went More

A1 as always Great Service visit. Vehicle finished on time. They even washed it for me. I never have issues with this service department. They are always pleasant Great Service visit. Vehicle finished on time. They even washed it for me. I never have issues with this service department. They are always pleasant to do business with. More

Fast and extremely helpful. Extremely helpful and stress free! Helped us find what we were looking for and made it possible within our budget without being pushy or impatient! We Extremely helpful and stress free! Helped us find what we were looking for and made it possible within our budget without being pushy or impatient! We even had to go late at night because of our work schedules, and no one seemed irritated. More

Great to work with Good knowledge of the vehicles, did everything they could to make it a good experience. Allowed me to decide what I wanted and tried to find vehicles Good knowledge of the vehicles, did everything they could to make it a good experience. Allowed me to decide what I wanted and tried to find vehicles with my requested options. We had a 17 month old that had a little too much energy and the sales staff did an excellent job playing with her and keeping get entertained while paperwork was being completed! More

Great, fast service. Have purchased a number of cars from Darrow, and have always had excellent service when needed. Service has generally been regular maintenance. We app Have purchased a number of cars from Darrow, and have always had excellent service when needed. Service has generally been regular maintenance. We appreciate the excellent service. More

Maintenance This dealership has all my records and has watched carefully on what I need and how everything is wearing on the car very helpful staff Respectfu This dealership has all my records and has watched carefully on what I need and how everything is wearing on the car very helpful staff Respectful fast and curtious More

Cole is and was after the sale awesome! Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the finan Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the financing personnel, and also stepped up after the sale to assist the service department in keeping a very satisfied customer with after the sale accessories. A guy I know I can count on for any of my needs at Darrow Toyota! More

Above and beyond It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand new. More

New Car Excellent service throughout the whole process of purchasing a new car. I had the pleasure to deal with Danny and Mike. Very knowledgeable and informa Excellent service throughout the whole process of purchasing a new car. I had the pleasure to deal with Danny and Mike. Very knowledgeable and informative. Thank you Russ Darrow Staff for the new Camry! More

Excellent staff that Is willing to work with you. Great dealership. Had a great experience with Ralph. He went above and beyond to make sure my needs were met and I got the best deal I could on my new Great dealership. Had a great experience with Ralph. He went above and beyond to make sure my needs were met and I got the best deal I could on my new Tacoma. Highly recommend! More