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Russ Darrow Toyota of West Bend
West Bend, WI
1,134 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 446 service reviews
November 19, 2025
Arrived a few minutes early and they started my maintenance right away. Efficient and courteous as always! maintenance right away. Efficient and courteous as always! More
by Tniedermann78
Verified Customer
November 18, 2025
To expensive pads rotators in rear clean an N adjust fronts just bought the vehicle in February used put 5000 miles on it. fronts just bought the vehicle in February used put 5000 miles on it. More
by SLKRUG
Employees Worked With
November 17, 2025
Great service, Friendly staff. Work done on time. Explained up coming service needs. Not pushy. Work done on time. Explained up coming service needs. Not pushy. More
by kim42below61
Employees Worked With
November 16, 2025
Had a bad battery in my car. They took care of it for me. Gave me a courtesy ride home. They took care of it for me. Gave me a courtesy ride home. More
by FUZZYBUTTERFLY2
November 14, 2025
Very helpful and explained everything. Thank you I would recommend Russ Darrow to friends looking for service Thank you I would recommend Russ Darrow to friends looking for service More
by n9gov
November 09, 2025
Polite help. Informed customer of what was going on. I am 86 years old, and Jeremiah answered all my questions in a way I understood. Informed customer of what was going on. I am 86 years old, and Jeremiah answered all my questions in a way I understood. More
by BARBARAANN5417
Employees Worked With
November 07, 2025
Always friendly quick service. But I don’t appreciate it when my dash and ir screen are changed. But I don’t appreciate it when my dash and ir screen are changed. More
by Marge6020
Employees Worked With
November 07, 2025
Very responsive & courteous. Love the video of the vehicle during the actual service. My only disappointment was that the audio was not clear. Love the video of the vehicle during the actual service. My only disappointment was that the audio was not clear. More
by cstorck2
Employees Worked With
November 06, 2025
He was very helpful getting my car in for oil change and tire rotation. He kept me updated as there was a recall on my vehicle. Parts had to be ordered. Very impressed with this young man's professionalism tire rotation. He kept me updated as there was a recall on my vehicle. Parts had to be ordered. Very impressed with this young man's professionalism and courtesy. More
by Jlynn610
Employees Worked With
Seth
