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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

October 19, 2023

Great customer service. I would definitely recommend Rusty Wallis to all my friends and family. More

by JCPAINTING24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

October 18, 2023

Great customer service. No overbearing upsales. Just great work. I would recommend them for your Honda repair needs. More

by Robert.a.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. All of them
Oct 19, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2023

Polite, courteous, and efficient. I don't have fifteen words to complete this section and allow the servey to be accepted. More

by BPCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Service Dept
Oct 18, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2023

The service department found and repaired the problems with my 2005 Accord and it continues to get me around town. More

by MARYFREEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Oct 17, 2023 -

Rusty Wallis Honda responded

Thank you, Mary, for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

October 15, 2023

Buyer and person you negotiated with, and who signed all paperwork was Rebekah "Becky" Daily. However -- you did a credit check -- twice -- unauthorized, on her spouse Steve Daily. All because Chinh Le More

by steve.daily.sd
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Rusty Wallis Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Steve, and hopefully, we can get to the bottom of this.

October 14, 2023

My experience at Rusty Wallis was great Ronald Stewart took very good care of me he has the best personality. Overall the staff and service was excellent!!! More

by Srauch40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Oct 16, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ronald met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

October 14, 2023

Eric C and Alliona C were great to work with through the entire vehicle purchase More

by DTURNER
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Oct 16, 2023 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2023

I have been a Rusty Wallis Honda customer for between 20 and 25 years and have always liked their cars and their service. More

by Pavelady
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Jason Murphy
Oct 16, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2023

I appreciated the help on purchasing my Honda Hybrid Sport CRV. Thank you again Rusty Wallis! More

by ericacorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade and Carmine. Thank you!
Oct 16, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business, Erica, and hope to see you again soon!

October 13, 2023

Julian, my technician, met me as soon as I drove up. He said they would do the 30,000 mile tune up and check my battery since I told him my Civic was really hesitating when I started it to drive to deal More

by VEIKER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Oct 13, 2023 -

Rusty Wallis Honda responded

It's great to hear that Julian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

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