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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

August 15, 2023

Professional in delivering service and also know how to work with customers, my advisor was knowledgeable about the problems with my car More

by KAKPINDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
Aug 16, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2023

Everything went quickly. Car showing and finalizing the price and all. There was a mistake on the monthly APR and the options we took so i called several times and waiting f More

by Kv
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wei
Aug 16, 2023 -

Rusty Wallis Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 15, 2023

Chris was very helpful. The wait was a bit long but it was very busy being a Monday. More

by Razzmatazz1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 16, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 14, 2023

After searching for a used car for months, I found the best deal at this place! More

by GILBERTG269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 12, 2023

Are representative Josh, was very knowledgeable helpful and courteous he helped to make a difficult situation once more bearable and we appreciate it More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 14, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again!

August 12, 2023

Went to Rusty Wallis for my 6pm appt. The sweetest gentlemen Michael assisted me. I like cracking jokes as I was super stressed out and Michael has the best personality to handle people l More

by diaz.angelica37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Josh and cashier where oil changes are done
Aug 12, 2023 -

Rusty Wallis Honda responded

Thank you, Angie, for taking the time to leave us this outstanding five-star review! Congratulations on your new purchase. We're thrilled to hear that our crew delivered a fantastic experience. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda over the years, Angie.

August 10, 2023

Service at Rusty Wallis was great! They got me exactly what I was looking for and were exceptionally kind and patient with me More

by STEEVEN.MTZ96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
Aug 12, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda; we look forward to having you as one of our valued customers for many more years to come!

August 08, 2023

Fast service and clean lobby. We had an appointment for our vehicles maintenance when we arrived they told us our car would be ready in an hour but they finished before. It’s hard More

by WQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A didn’t tell us his name
Aug 10, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 08, 2023

Everyone treated us so well! They were knowledgeable and communicated effectively with us, helping us make a great deal in a short time. A very pleasant experience. More

by MIKEPEWITT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Rusty Wallis Honda responded

Thank you, Mike. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 08, 2023

Service was prompt and a clean environment. The service was done in a timely manner and everyone was very professional. More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 10, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review, Jeanette! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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