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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

May 20, 2023

Everyone is so nice and accommodating. That is called “Customer Service” and Rusty Wallis has excellent customer service - from beginning to end. The only “con” is what is going on in fro More

by Mnpettitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
May 21, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

May 19, 2023

Eventhough I got a good deal at rusty wallis compared to couple of other dealers , I was not happy that sales manager told me 500$ lesser than i actually paid when I contacted him over the phone the very fi More

by MARIA.SUSAI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carmine
May 22, 2023 -

Rusty Wallis Honda responded

We're sorry that you didn't have a completely satisfying experience, Maria. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 22, 2023 -

MARIA.SUSAI responded

Ok, yeah i would like to discuss

May 18, 2023

Chinh and Manny were both great to deal with. Good job guys. Love my Highlander. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
May 19, 2023 -

Rusty Wallis Honda responded

Thank you so much for your kind words, Jim, and for taking the time to leave us this wonderful feedback!

May 18, 2023

Both Wade and Jesse provided excellent care and understanding of my car needs. Rusty Wallis Honda will be my go to dealership for all of my future car needs! Thank you for the wonderful care! More

by REBECCA.PAGE49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Skurlock
May 19, 2023 -

Rusty Wallis Honda responded

Thank you, Rebecca! Here at Rusty Wallis Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 18, 2023

They sent an email to remind me I was due for an oil change, otherwise I wouldn't even have thought of it. When I pulled up they already had all my information available. They are very timely and don't More

by back2moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, Manny Morales
May 19, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

May 18, 2023

Jesse, Wade, and Manny went above and beyond the call of duty to make it all happen! More

by FOOL4TRAVELING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jesse and our team here at Rusty Wallis Honda.

May 16, 2023

I always received excellent service at Rusty Wallace. Because they keep a record of your vehicle I can always know what needs to be done. More

by nelda1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who sold me my CR-V is no longer employed.
May 17, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 16, 2023

Eric Collier was so professional and attentive in helping us find the right car for our family. Very patient with us and explained every detail on the car. Would definitely recommend Eric to other families a More

by valtierranancy60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
May 17, 2023 -

Rusty Wallis Honda responded

Thank you Nancy! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

May 09, 2023

Bernard and the rest of the team were great. Thank you for working with me so quickly! Fastest trade in and buying process I've experienced. More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Rusty Wallis Honda responded

Thank you, Ann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2023

Switched from using a different Honda dealer. So glad I did!’ These guys are awesome. Highly recommend. More

by Mary_marymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 09, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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