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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

March 29, 2023

I loved how Ashley in the main shop. She makes everything easy to understand and is willing to work with you. More

by carolina.leija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 30, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for Ashley in our service department! We look forward to sharing your compliments with her and don't hesitate to let us know if we can be of further assistance.

March 29, 2023

Rusty Wallis Honda service department helped me promptly with an appointment for a software update to fix the idle stop restart problem my 2017 Honda Pilot experiences. They were helpful scheduling my appoi More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela, Ray and Llisha Halpin
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Mar 30, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review, Sally! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 27, 2023

Every time I visited Rusty Wallis Dealership, I have been greeted by such great Customer Service. More

by Antonia Philpott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Adams
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Mar 27, 2023 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

Apr 12, 2023 -

Antonia Philpott responded

Thanks for your support.

Apr 12, 2023 -

Antonia Philpott responded

I appreciate your expertise.

March 26, 2023

Big thanks to Ondra, Jeremy, and Bernard for taking care of my auto needs! First class service! More

by boston32015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Pulliam
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Mar 27, 2023 -

Rusty Wallis Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 24, 2023

Dealer is good , but there is a scope of improvement. Overall satisfactory and good. They should also focus on explaining the car to the buyer instead of expecting that the buyer knows about the car. For More

by Shantanu Mukherjee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Rusty Wallis Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 24, 2023

A+ experience. They will match and beat anyone else’s deal. First class family dealership right here. More

by JrossG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade was 5 stars, John Hargis, Eric Collier Sr
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Mar 27, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

Always friendly and answers all my questions. Dealer is close by and completes work in a timely manner. More

by ALEJM05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Mar 24, 2023 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

I want to leave a review for Ashley Adams. Service advisor. The best and with a smile More

by Anna Ponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley adams
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Mar 24, 2023 -

Anna Ponce responded

Good afternoon, I wanted to share my experience at the Honda dealership. My advisor is Ashley Adams. What a great lady you have working for Honda. 1st the minute I pulled up, I didn’t even wait 5 second. Ashley walked up with a beautiful smile. Went over and beyond to help me. My car needed a new battery, which you didn’t have any in stock, so she went to call other Honda dealerships until she found one for me. I will not go to any Honda store but hers. Thank you Ashley for the great service she gives. Honda you are blessed to have her!

March 22, 2023

Christopher did a great job. I am happy with the service I received at Rusty Wallis. More

by C132KAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Mar 22, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

March 22, 2023

Great service at the service center . Excellent and professional workers I’m happy with my car and the dealer Rusty Wallis Honda More

by sandra214xtres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Rusty Wallis Honda responded

Sandra, Thank you for taking the time to share your thoughts on working with Jesse and our team. We're glad to hear we delivered such a great experience!

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