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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

October 26, 2022

I always receive very good service when I take my van to Rusty Wallis Honda More

by FELECIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, in the service center.
Oct 26, 2022 -

Rusty Wallis Honda responded

Felecia, Thanks for sharing your thoughts about your service experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

Oct 27, 2022 -

FELECIA responded

Thank you!

October 26, 2022

Very clean fast and easy I was able ti get my oil change in no more than 30 minutes More

by williamcardona13241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Rusty Wallis Honda responded

William, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 24, 2022

Used Express Service for Oil Change. Friendly service advisor pulled the vehicle in immediately, and the service was complete within an hour. More

by SAFEWAY
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 24, 2022 -

Rusty Wallis Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

October 24, 2022

Jennifer was very thorough and helpful during my service appointment. I will return for future service. More

by oktxgirlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 24, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again!

October 22, 2022

I’ve bought 3 vehicles from them. A great experience each time. I especially appreciate Kevin Harper. He will listen to you and work with you, and with integrity. More

by pxxxxx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congrats on your new purchase, and let Kevin and our team know if we can be of any more assistance!

October 22, 2022

Eric took excellent care of me and understood the importance of having the exact Honda I wanted. Rusty Wallis did not stop until we had a great deal with my Honda trade-in and Honda purchase. I More

by njoilife10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Calvert, Eric Collier Sr
Oct 23, 2022 -

Rusty Wallis Honda responded

It's great to hear that Eric was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

October 21, 2022

My first experience at this dealership was very positive. Jennifer was very thorough and helpful during my service appointment. Will be back for further service needs. More

by nikkildoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hallmark
Oct 21, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2022

Eric Collier helped me out alot! Very very thankful for him! This is my first car and he helped guide me through the process and really fought for my desired price range and really w More

by Danielle S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Oct 19, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Danielle, for choosing Rusty Wallis Honda!

October 17, 2022

The people are quick, friendly, and knowledgeable. I felt ‘respected and ‘taken care of’. I’m grateful! More

by baulchemma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dzan Balic Dervic
Oct 17, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

October 17, 2022

I just wanna say I will never be taking my 2016 Honda HRV to this Honda dealer/ service center again. First of all let me just say I take good care of my vehicle always make sure to be on top of maintenance More

by yessicarubio18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a no names were provided to me. If not I would be rating the technician 0 stars.
Oct 18, 2022 -

Rusty Wallis Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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