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Rusty Wallis Honda

Dallas, TX

4.7
4,818 Reviews
Rusty Wallis Honda is your trusted local Honda dealer in Dallas, TX. With years of experience, our dealership offers the latest new and used cars, SUVs, trucks, and vans, so no matter which vehicle you choose, you’ll drive away happy. Whether you’re coming from Garland, Mesquite, or right here in Dallas, you’ll love our flexible finance plans, genuine OEM parts, and state-of-the-art service center included in our full-service Honda dealership. Ready to get started? Come by our dealership, or give us a call today!
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,818 reviews

September 19, 2022

One of the worst dealerships I saw in my life. The finance manager was the worst. The dealership always changed the things for their favor. First we had a deal for white Honda CRV. After making al More

by dhanusam
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Sep 19, 2022 -

Rusty Wallis Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some additional information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 18, 2022

Saw the car I wanted online, they emailed me quickly to say it was available. When we got there Eric was there to greet us. Let me tell you how amazing Eric was, he was patient with us and made the whole e More

by Kimmyambrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zan, Eric Collier Sr
Sep 18, 2022 -

Rusty Wallis Honda responded

Kimmy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Eric, Edwin, Zan, and our team here at Rusty Wallis Honda are glad to have you as a customer.

September 17, 2022

You all were very polite and courteous prompt and got the job done was and am very satisfied thank you highly recommend your services to others More

by Joycelyn smith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Hayes, Darryl Dotsy
Sep 18, 2022 -

Rusty Wallis Honda responded

Joycelyn, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

September 16, 2022

Quickly solved my tire pressure monitoring system problem when others had been unable to solve. More

by bob.chisholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 16, 2022 -

Rusty Wallis Honda responded

Thank you, Bob. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2022

Whenever I go in for service, I always receive excellent service. The service professional, Jennifer, was knowledgeable, courteous, and attentive to my needs and questions. She is GREAT! More

by BASARRATT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 13, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jennifer and our team, and we look forward to working with you again.

September 11, 2022

With the current marketplace for automobiles the dealership is a little sparse in inventory, but make up for it in customer service and value. Our salesman, Eric Collier, has sold us multiple vehicl More

by C.Lowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Sep 12, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2022

Would recommend Rusty Wallis Honda and Manny all day! I live out of state and Manny was great to keep the communication going and did everything I asked him to do and not do when prepping my car for pic More

by Lara N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
Sep 10, 2022 -

Rusty Wallis Honda responded

Lara, Thank you for your very kind review. Manny and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

September 07, 2022

Eric & Alliona we’re very helpful and friendly! We are repeat customers at Rusty Wallace Honda and we couldn’t be happier with the service we have received from the very beginning. More

by 333192589ja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Sep 07, 2022 -

Rusty Wallis Honda responded

Congratulations on your new vehicle! We are so glad that Eric and Alliona had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 06, 2022

My experience with Rusty Wallis is always good very polite staff I feel right at home. More

by jacksona1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Sep 07, 2022 -

Rusty Wallis Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rusty Wallis Honda!

September 03, 2022

I am a long time Rusty Wallis customer. I have never had any issues with service, employees, or quality of work. Everyone has always been knowledgeable, helpful, and informative when we hav More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Sep 04, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

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