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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

August 02, 2022

Had an appt for 2pm and didn’t get out until after 5pm after being quoted 90 minutes max. Received a small discount for the wait but will not be returning. More

by karenhess42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Aug 02, 2022 -

Rusty Wallis Honda responded

Thank you for your review, Karen. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 02, 2022

Express service manager (Nick) was very attentive and cordial. He assisted me with all I needed to take care on my vehicle. He made it a first class visit. More

by garciam_001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick at Express Services
Aug 02, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 01, 2022

Peter was awesome! He made the process smooth and was on top of everything. Great dealing with such an awesome service advisor and dealership. More

by Gclethen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tran (5 stars)
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 01, 2022

Good and Fast Service. Recommend highly to anyone that's wants a Honda to that needs good service. More

by SACHINBABUJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

August 01, 2022

Super easy to work with. Had the van ready for pick up when expected. Hats off to Jesse More

by JOEL.MADRID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Aug 02, 2022 -

Rusty Wallis Honda responded

Joel, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 31, 2022

My husband and I had a great experience at Rusty Wallis Honda buying a new employee truck. Everyone was so easy to work with, friendly and respectful. We highly recommend Rusty Wallis to anyone looking to More

by GOOLSBEEFIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Aug 01, 2022 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 31, 2022

Had a pleasant and easy buying experience while buying a vehicle. Kevin Harper was very helpful and courteous throughout the process. More

by JOSEPH.ROBINSON00
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Aug 01, 2022 -

Rusty Wallis Honda responded

Joseph, Thank you for taking the time to share your feedback with us. Kevin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2022

The staff was courteous and helpful. Plus, what I thought would take all day to finish, was completed in only an hour. Great experience! More

by aa_hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2022

Edwin was awesome. Made our trade in and purchase of a new crv fast and easy. More

by sgf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad Edwin and our team were able to help, and we hope to see you again!

July 30, 2022

Pleasant atmosphere and personnel. You sit and wait and they will come to you to give you an update. Hungry? They have munchies and more. They keep excellent records of your visits and More

by Chiquitabarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. Ondra and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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