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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

December 28, 2023

Awesome experience. The problem was covered under warranty and the service writer was awesome as well. Treated me very kindly and very informative. More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Leigha
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Dec 28, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 28, 2023

Easy buying experience, great and friendly environment, it was worth it choosing them as they made my buying experience quick and easy. More

by Osi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Brown
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Dec 28, 2023 -

Rusty Wallis Honda responded

Osi, we are very happy to have provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

December 27, 2023

They got me right in before I went out of town for Christmas. Great job! More

by CHANCEHENDRIX99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Dec 28, 2023 -

Rusty Wallis Honda responded

Thank you, Chance, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 27, 2023

my crv smell like gas make me wait for 30 min before thay check on me More

by PUENTEMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dep
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Dec 31, 2023 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 26, 2023

Cecilia was just the best service assistant I have ever had, she took care of all of my needs and answered all my questions. And my service tech was amazing he was able to get my car completely fixed in a More

by lyn.hranicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
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Dec 27, 2023 -

Rusty Wallis Honda responded

Lyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2023

Chin was very friendly and professional. Overall it was very pleasant buying experience and i will another honda car in the fiture because of Chinh. More

by catkwon777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Rusty Wallis Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Chinh and congratulations on your new vehicle! We truly appreciate your feedback!

December 22, 2023

Customer service was excellent from the welcoming to the explanation of the vehicle. We were able to do business and finish it off with a deal. More

by MINO_BELTRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Rusty Wallis Honda!

December 22, 2023

I really like the customer service and all guys they work on it they explain what’s going on. They show you what’s going on and they all they helpful. More

by Mazinmajeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr, John Williams, Manny Morales
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Dec 22, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

December 22, 2023

Chris was very thorough throughout the whole process. His customer service was outstanding. I will never visit Lute Riley Honda ever again thanks to good honest people like Chris. More

by Waheedb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 22, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2023

We love Rusty Wallis Honda. We have been buying vehicles from there the last 20 years. Eric Collier is an excellent salesman. He has helped us with our last few vehicle purchase More

by crhiannona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
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Dec 22, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Eric was able to help, and we hope to see you again!

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