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Rusty Wallis Volkswagen
Garland, TX
741 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. Rusty Wallis Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.rustywallisvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at Rusty Wallis Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at Rusty Wallis Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 741 reviews
October 14, 2015
Awesome experience All the associates are friendly, knowledgeable and able to answer all your questions. Very fast and smooth paperwork processing. We are past customers All the associates are friendly, knowledgeable and able to answer all your questions. Very fast and smooth paperwork processing. We are past customers of Rusty Wallis Honda and now customers of Rusty Wallis VW. They are "First Class" dealerships. My wife and I would expect nothing less from either dealership. A special shout out to Robert Hill my Sales Consultant. You are awesome. Thank you Rusty Wallis. We will see you again. More
by M. Schacht
Helpful October 14, 2015
Best service ever!!! We've been working with Hector for our purchases on Rusty Wallis for some time now and we can not stretch enough how good experience we have had with We've been working with Hector for our purchases on Rusty Wallis for some time now and we can not stretch enough how good experience we have had with him. He is always happy to help us and has full knowledge of any product we need and always good advice for us. Keep working hard as always and thank you for all your help. More
by druida98
Employees Worked With
October 13, 2015
thumbs down SORRY NO STARS FOR THIS DEALERSHIP. I PURCHASED ON LEASE A PASSAT IN 2014. BEAUTIFUL... ABOUT A YEAR INTO THE LEASE I GET A CALL FROM THEIR LEASING SORRY NO STARS FOR THIS DEALERSHIP. I PURCHASED ON LEASE A PASSAT IN 2014. BEAUTIFUL... ABOUT A YEAR INTO THE LEASE I GET A CALL FROM THEIR LEASING SALES REP STATING I CAN PUT YOU IN A NEW CAR LEASE AND I WAS LIKE WELL I'M LOOKING FOR TWO PURCHASES. HE STATED OKAY WE CAN DO THAT FOR YOU NOT A PROBLEM. SO ONE SATURDAY AFTER TELLING HIM MY CREDIT WAS NOT PRESTIGE AND I WANTED EVERYTHING READY HE STATED OKAY WE HAVE EVERYTHING. LOW AND BEHOLD NOT ONLY DID I HAVE TO WAIT 4 HOURS BUT THEY CAME BACK WITH A NO DUE TO HAIL DAMAGE TO THE CAR. I WAS SO DEVISTATED BECAUSE I WAS LOOKING FORWARD TO A FRESH START. A WEEK LATER I GET A CALL FROM AUTONATION VW IN RICHARDSON, TX AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY ASKED FOR ALL MY INFO FOR FINANCING AND A FEW HOURS LATER HAD ME COME IN WITH THE 2014 PASSAT AND AFTER THEY TOOK THE PAYOFF CAME BACK AND SAID MA'AM PICK OUT A COLOR FOR YOUR NEW PASSAT PURCHASE... NOT A LEASE NOT A USED CAR BUT A NEW ONE. THE GROUP AT AUTO NATION WERE SO HELPFUL AND SO COMPASSIONATE. FUNNY THING IS I TOLD THEM I HAVE A SETTLEMENT COMING AND A FEW FAMILY MEMBERS THAT NEED A CAR. THEY WERE EXTREMLY HELPFUL AS THEY READ WHAT THE ATTORNEY HAD GIVEN ME. RUSTY WALLACE JUST LAUGHED AT ME AND SENT ME ON MY WAY. SO I HAVE ORDER 4 VW CARS FOR 4 FAMILY MEMBERS AND RECOMMEND PURCHASEDING FROM AUTONATION VW BECAUSE OF THEIR COMPASSION, FRIENDLYNESS AND UNDERSTANDING... THEY HAVE WON MY BUSINESS AND 4 CARS LATER IN 1 MONTH... WELL AS YOU CAN SEE RICHARDSON, TX WON MY SALE AS A CLIENT... RUSTY WALLACE LOST IT. ADDED THIS TO THE BETTER BUSINESS BUREAU FOR THEIR INCONSIDERATION AS A SALES GROUP AT RUSTY WALLACE..... ALL STARS FOR AUTONATION VW. More
by nwright
October 01, 2015
epc check light This the worst place to have your car looked at. People here act like robots. This the place i would not dare tell anyone to come. The worst at custom This the worst place to have your car looked at. People here act like robots. This the place i would not dare tell anyone to come. The worst at customer service. More
by Makeme456
Employees Worked With
Aaron
September 29, 2015
Over 2 months no permanent license plate Bought a used BMW two months later no one has an idea where my plate is. General Sales Mgr promised to follow up and give me a call next. No courtesy Bought a used BMW two months later no one has an idea where my plate is. General Sales Mgr promised to follow up and give me a call next. No courtesy call back. Will complain to State next. More
by RT
Employees Worked With
Carlos Miramontes
September 25, 2015
2016 Beetle SE (black) I'm a return buyer at Rusty Wallis VW x 3. :) Robert Hill was my salesperson and did an outstanding job working with me and made it a great exper I'm a return buyer at Rusty Wallis VW x 3. :) Robert Hill was my salesperson and did an outstanding job working with me and made it a great experience. I was considering a pre own beetle but I am happy that Robert recommended I take a look at the brand new 2016 Beetles!!!! I am thoroughly enjoying my new turbo Bug!! Thanks I would highly recommend Robert Hill at Rusty Wallis VW if you are looking to purchase a Car. More
by G. Thompson
September 18, 2015
Great experience I went into just test drive a Jetta and a Passat and Carlos Casanova was the sales man helping me. He explained my options, Tim helped me feel comfor I went into just test drive a Jetta and a Passat and Carlos Casanova was the sales man helping me. He explained my options, Tim helped me feel comfortable about buying a new car, and answered all of my questions. This dealership was like no other. Would definitely recommend to my family and friends. Love my new Passat! More
by Elizabethrdz
September 15, 2015
Awesome Greg Bryan was the best thing to happen to us that day we couldn't ask for a nicer person to be our salesperson! He made the whole car buying experien Greg Bryan was the best thing to happen to us that day we couldn't ask for a nicer person to be our salesperson! He made the whole car buying experience very comfortable and I would recommend him to anyone I love my TDI Jetta ! Thank you Greg for your awesomeness and thank you Rusty Wallis for being the best dealership. More
by Rhonda M.
Employees Worked With
Greg Bryan
September 14, 2015
Great car buying experience Went into just test drive the GTI worked with Greg Bryan. After the great test drive I decided to buy sat down with him and made the deal work. Went into just test drive the GTI worked with Greg Bryan. After the great test drive I decided to buy sat down with him and made the deal work. More
by gymnast1
Employees Worked With
Greg Bryan
September 09, 2015
Awesome car buying experience! I went in about a week ago to get me car serviced. While I was waiting I was looking at a particular used car in the parking. I was greeted by Greg wh I went in about a week ago to get me car serviced. While I was waiting I was looking at a particular used car in the parking. I was greeted by Greg who happened to be out in the parking lot at the same time. He let me know a little about the car, gave me his card and I was on my way. He wasn't pushy at all. Later that day, I got a call from the service department and come to find out I had quite a fwe issues with my 2007 VW Jetta that would cost me tons of money. I immediately went back to the dealership to talk with Greg about the used 2012 Jetta I was looking at earlier that morning. He gave me all my options and was real honest about what he thought I should do given my situation. The process didn't take too long and I left the parking lot that afternoon with a new 2015 Jetta. This was really my first car-buying experience and it was very pleasant to say the least. Buying a car is something that most people dread doing, but I had the best experience with Greg and the rest of the team and Rusty Wallis. I'd definitely recommend this car dealership and will refer anyone to Greg Bryan. Thanks for all the help! More
by tevans1090
Employees Worked With
Greg Bryan
