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Rye Subaru

Rye, NY

4.8
1,491 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,491 reviews

August 19, 2021

neil downing was great before, during and after the sale,...so was the business manager and the service staff, the job was done thoroughly thank god More

by maolchoin himself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2021

Very professional, I did not wait long. Waitingarea Very professional, I did not wait long. Waiting area very clean. Staff was attentive and efficient. I have been using Rye Subaru Service for many More

by vangogh43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 18, 2021 -

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

Aug 18, 2021 -

vangogh43 responded

When scheduling an appointment by phone with service department, they are always helpful and want to accommodate the customer’s needs.. Friendly, articulate and helpful during phone conversations. I am very appreciative of this type of exchange.

August 15, 2021

Annie Amorosana is knowledgeable, straight forward and was helpful as I made my car purchase decision, The overall process at Rye Subaru is smooth and focused on the customer. More

by LORIANNP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
Aug 15, 2021 -

Rye Subaru responded

Thank you so much for choosing Rye Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 15, 2021

Easy to make appointment and car was ready on time.l was surprised price was below my estimate. Very good service overall.I would recommend this dealer to others More

by BICYCLETTE321@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Aug 16, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2021

The salesman, Mike, was extremely helpful. He was honest, professional and a pleasure to deal with. He encouraged and ensured that we test drove a car before we discussed the lease. He explained all details More

by FSCHO50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Ferits
Aug 13, 2021 -

Rye Subaru responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rye Subaru!

August 13, 2021

easy to book appointment online, dropped off car and was ready when promised. Still a little confusing when dropping off car, there should be more signage visible. More

by PAULPAULMUTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula in Service
Aug 15, 2021 -

Rye Subaru responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 12, 2021

Misquoted at drop off and then charged double at checkout. This is the worst I’ve ever been ripped off or upcharged. I will never return here or any Subaru service center again. More

by OAKSDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
Aug 29, 2021 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

August 12, 2021

Great experience! Neil and the Subaru team are easy to work with and offer excellent guidance and straight-forward information. The paperwork and financing is also painless with Gary. We are repeat buyers More

by BRIAN.J.BRADY
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rye Subaru responded

Brian, Thank you for your business and this review. We're happy to hear Neil, Gary and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2021

Lester Li is a terrific salesperson, one of the best I've ever dealt with. It was more like having a friend showing you a car, who has great auto knowledge, and without any of the pushiness that you may fin More

by sandy36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Li
Aug 12, 2021 -

Rye Subaru responded

Sandy, Thank you for taking the time to share your thoughts on working with Lester and our team. We're glad to hear we delivered such a great experience!

Aug 12, 2021 -

sandy36 responded

Dear All: You're very welcome. Great experience, and worth the drive from Long Island!

August 10, 2021

Friendly staff. Quality of work and customer service is top notch. Always keeping you informed of your vehicle status. Wouldn’t service my vehicle anywhere else. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Eric Pagan, Casey Cochran, Anthony Smith
Aug 11, 2021 -

Rye Subaru responded

Barry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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