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Rye Subaru

Rye, NY

4.8
1,499 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,499 reviews

February 20, 2024

Everyone is very helpful to assist with my concerns regarding the service issues with my new car. More

by DMCFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2024

The service was timely and the staff is attentive to the needs of its patrons. More

by JMESS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

February 18, 2024

Michael Santosusso was courteous, professional, and a pleasure to work with, The process from online to in person was fairly seamless. No hassle, no push, Michael & Rye both earned my business. The entir More

by EM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Santosusso
Feb 19, 2024 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and Rye met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

February 15, 2024

Extremely knowledgable, efficient and accommodating all around. Lauren took a phone call from us right at closing on a Thursday night and we were driving our dream Forester to VT by 3pm on Friday. Sales te More

by ablatta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

February 15, 2024

Great service. Tamar is wonderful and the service department was great, figuring out a tricky issue. Excellent experience More

by CHPERSANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

February 13, 2024

Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit More

by BEVDRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me directly. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

February 10, 2024

Tamar Thomas was friendly, professional, efficient, and knowledgeable. The entire experience at Rye Subaru was excellent. More

by DGALELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Tamar and our team. We're glad to hear we delivered such a great experience!

February 09, 2024

Lauren Hirshowitz made the process of leasing a new Subaru easy as can be. I recommend anyone looking to lease or buy a Subaru specifically ask for her. You will not be disappointed. More

by andywallach1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Rye Subaru responded

Thank you for sharing your experience with us, Andy. We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 07, 2024

I always have a very positive experience bringing my car to Rye Subaru. Tamar is the best, caring and highly professional, addressing any concerns or questions I may have about my car, which are very few. More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

February 05, 2024

We had a great experience at Rye Subaru. Lauren was extremely helpful as were the rest of the staff. We highly recommend Rye Subaru. More

by RMMC914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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