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Rye Subaru

Rye, NY

4.8
1,487 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,487 reviews

February 24, 2022

We have bought/leased vehicles here for years. Always a pleasure. Never a hard sell. Sales rep and sale manager really made us feel like a valued repeat customer and part of ther Rye Subaru famil More

by PAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Casey Cochran
Feb 24, 2022 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 23, 2022

The service was fast and courteous. The price was very reasonable. I waited while they work, good Wi-Fi. I am happy to come back. More

by YEEWAHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
Feb 24, 2022 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 23, 2022

Customer service is excellent and very professional The service is quick, the place is very clean More

by YAMILARI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

February 23, 2022

Electronics not working; brought it in- they told me is was an upgrade in the software. Over $150 later got the car back; same issue back within 24 hrs More

by AMCONEILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Rye Subaru responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

February 21, 2022

This is my seventh purchase from Rye Subaru. Neil is best, he is friendly, patient and so knowledgeable. Would never go anywhere else. More

by MPOLERA8814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

MPOLERA8814 responded

Very professional

February 20, 2022

After an unpleasant experience in August 2020, I returned to this dealership for service. This time, the service experience was great. My car was serviced in a timely fashion and I was made aware of some ser More

by LUNIKITTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Feb 20, 2022 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

February 18, 2022

Explanation for poor mileage was unacceptable. Said I need ped to drive car more. 2018 OUtback got 100 miles more on a tank of gas. Disappointed in car. Would not have bought it if mileage was no More

by BBARKHAM411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names. Only spoke to receptionist.
Feb 20, 2022 -

Rye Subaru responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to Veronica Carosella at vcarosella@ryefordsubaru.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Take care!

Feb 20, 2022 -

BBARKHAM411 responded

My problem is with the poor mileage of car. This is not the fault of the service department. I will contact Veronica Carosella.

February 18, 2022

Second time and always happy! Neil always goes above and beyond. Great experience all around! More

by JENNIFER91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Neil had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 17, 2022

Appointment scheduled at time. Good service. Fast and easy. But No wifi at waiting room More

by ALEJANDRO5448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
Feb 17, 2022 -

Rye Subaru responded

Alejandro, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

Feb 19, 2022 -

Rye Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Professional. Took time to explain things as well. Jose did an excellent job communicating and coordinating assistance More

by JERROLD.LEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service
Feb 17, 2022 -

Rye Subaru responded

Hi Jerrold, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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