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Rye Subaru - Service Center

Rye, NY

4.7
846 Reviews

846 Reviews of Rye Subaru - Service Center

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November 27, 2024

Everyone was very personable and helpful. My car was done in less time than expected. Excellent service! More

by CEEMORE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

November 26, 2024

Ron was friendly, professional, patient and extremely helpful, making the car buying process very easy and pleasant. More

by BUCKNER_CARY
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rye Subaru responded

It has been a pleasure serving you, Cary. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

November 26, 2024

The best purchase experience - this is my fifth car leased from Rye Subaru and they never disappoint! More

by OP
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2024

Everyone is great! They treat you like family, that is why I keep coming back to Rye Subaru. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 22, 2024

This is my second lease from Rye Subaru. I love working g with them. Very professional. Very friendly. No pressure. Will definitely be getting my third lease from them too. And recommend More

by THESMARTERDOG
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2024

It was a good experience and very efficient. Lauren Hirshowitz was an excellent sales rep and helped me upgrade to a new Outback. I would recommend Rye Suburu to anyone wanting to purchase or l More

by JOSEPH.KLASNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Nov 23, 2024 -

Rye Subaru responded

Joseph, thank you for the kind words for Lauren and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 22, 2024

Sebastian couldn't have been nicer. He was extremely pleasant and helpful. My visit was smooth as usual. More

by KRISPY6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Rye Subaru responded

It's great to hear that Sebastian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

November 20, 2024

First time here. This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as op More

by FRANZ_ALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department, Franz! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 19, 2024

This will be the third time I am being asked to review the first appointment I had with Rye Subaru. My first appointment was for oil/tire rotation. I also needed service and an explanation on the cause of More

by First Legacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

November 17, 2024

dealership is okay, comfortable waiting area. agent suggested items that may need repair, but I deferred them at this time. I was taken on-time and the service was performed in a reasonable time. More

by GROUCHO.MARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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